Operations Manager, Last Mile & Team Growth

Amazon; Sauget (IL); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff across our Illinois/Sauget operations. The role emphasizes mentoring, driving data-driven improvements, and ensuring on-time delivery while balancing safety and quality.

Expect flexible scheduling, including weekends or overnight shifts, with a focus on productivity and customer satisfaction. The base compensation reflects a broad range for the site with RSUs and full benefits.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff across our Illinois/Sauget operations. The role emphasizes mentoring, driving data-driven improvements, and ensuring on-time delivery while balancing safety and quality.

Expect flexible scheduling, including weekends or overnight shifts, with a focus on productivity and customer satisfaction. The base compensation reflects a broad range for the site with RSUs and full benefits.