Operations Manager (Korean Speaker)

Hyphen Connect Limited; United States; On-site; USD 39,000 - 52,000; Full time

Job summary

Hyphen Connect Limited is seeking an Operations Manager to oversee our South Korean market operations. The role includes managing vendor relationships, ensuring compliance with internal standards, and leading the day-to-day operational functions.

The ideal candidate will have 3+ years in operations management, native Korean fluency, and proven ability in managing complex projects. Experience in the fintech or cryptocurrency industry is highly preferred.

Qualifications

• 3+ years of experience in operations management or similar role.
• Proven ability to manage complex projects and vendor relationships.
• Prior experience in the fintech or cryptocurrency industry preferred.

Responsibilities

• Oversee day-to-day operational functions for the South Korean market.
• Manage relationships with local vendors such as payment processors.
• Work with product and marketing teams to resonate with the Korean market.
• Ensure compliance with internal standards.

Skills

Operations management

Vendor relations

Problem-solving

Project management

Native-level Korean fluency

Professional-level English

Job description

We are a top-tier global crypto exchange at the forefront of the digital asset revolution. As part of our commitment to providing world‑class services to our global user base, we are aggressively expanding our footprint in South Korea. We are seeking a mission-driven Operations Manager who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence.

Your Core Responsibilities

Oversee the day‑to‑day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards.

Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies.

Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.

Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows.

Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.

Who You Are

You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms.

You know how to build and leverage vendor relationships to get the best outcomes for the organization.

You are comfortable working in a fast‑paced, international environment and can effectively translate global objectives into local action.

You enjoy building processes from the ground up and have a "get things done" mindset.

Requirements

3+ years of experience in operations management, vendor relations, or a similar role within a high‑growth tech environment.

Native-level Korean fluency (written and spoken) and professional-level English.

Proven track record of managing complex projects and external partnerships in the South Korean market.

Prior experience in the fintech or cryptocurrency industry is highly preferred.

Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.