Operations Manager – Infrastructure Deployment Services

Apex Systems; Town of Texas, Northern (WI, KY); Hybrid; USD 69,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401K

ESPP

HSA

Employee Assistance Program (EAP)

Job summary

Everforth Apex Systems is seeking an Operations Manager to lead a large deployment workforce on a high-profile cable deployment program. You will oversee 40 personnel across day and night shifts, drive safety, ensure milestones, and deliver quality results while coordinating with customer leadership and Apex management.

You will manage staffing, training, and performance metrics, with a focus on operational excellence and clear communication across multiple teams in a fast-paced environment.

Qualifications

• Experience managing large technical, construction, infrastructure, telecommunications, or deployment teams.
• Strong communication, leadership, and organizational skills.
• Experience coordinating multiple work streams in fast-paced environments.
• Ability to lead teams across day and night operations.
• Experience with operational reporting and KPI management.
• Strong safety mindset and commitment to workforce accountability.

Responsibilities

• Provide overall leadership of the deployment program and onsite workforce.
• Serve as the primary liaison between customer leadership and Apex management.
• Manage daily operations across multiple shifts and work streams.
• Oversee staffing, scheduling, attendance, and workforce planning.
• Monitor productivity, quality, safety, and project deliverables.
• Coordinate onboarding, training, and workforce readiness activities.
• Conduct weekly and monthly operational reviews.
• Track and report project KPIs, workforce metrics, and deployment progress.
• Escalate and resolve operational, personnel, and customer concerns.
• Ensure compliance with safety, site access, and operational requirements.
• Provide leadership and support to Shift Leads and deployment teams.

Skills

team management

leadership

communication

operational reporting

KPI management

safety mindset

Job description

Operations Manager – Infrastructure Deployment Services

Location: Wink, TX
Schedule: Day Shift | 4x10 Schedule
Pay Rate: $50-60/hr

Position Overview

The Operations Manager will be responsible for the overall execution, workforce management, safety compliance, and operational success of a large-scale cable deployment program supporting a hyperscale data center campus in West Texas. This individual will serve as the primary point of contact for customer leadership, oversee all shift personnel, and ensure deployment milestones, quality standards, and reporting requirements are met. This leadership role will oversee approximately 40 deployment personnel across day and night shifts, including Shift Leads and Cable Deployment Technicians.

Key Responsibilities

• Provide overall leadership of the deployment program and onsite workforce.
• Serve as the primary liaison between customer leadership and Apex management.
• Manage daily operations across multiple shifts and work streams.
• Oversee staffing, scheduling, attendance, and workforce planning.
• Monitor productivity, quality, safety, and project deliverables.
• Coordinate onboarding, training, and workforce readiness activities.
• Conduct weekly and monthly operational reviews.
• Track and report project KPIs, workforce metrics, and deployment progress.
• Escalate and resolve operational, personnel, and customer concerns.
• Ensure compliance with all safety, site access, and operational requirements.
• Provide leadership and support to Shift Leads and deployment teams.

Required Qualifications

• Experience managing large technical, construction, infrastructure, telecommunications, or deployment teams.
• Strong communication, leadership, and organizational skills.
• Experience coordinating multiple work streams in fast-paced environments.
• Ability to lead teams across day and night operations.
• Experience with operational reporting and KPI management.
• Strong safety mindset and commitment to workforce accountability.

Preferred Qualifications

• Data center experience.
• Structured cabling or infrastructure deployment experience.
• Construction management experience.
• Telecom operations leadership.
• Critical facilities operations or commissioning experience.

Everforth Apex Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Everforth Apex uses a virtual recruiter as part of the application process.