Operations Manager - Inbound

FERGUSON; Upper Marlboro (MD); On-site; USD 53,000 - 145,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Paid time off

Bonus or incentive plan eligible

Job summary

Ferguson is seeking an Inbound Operations Manager for our Market Distribution Center in Upper Marlboro, MD. You will lead a 360,000 sq ft DC with 85 hourly associates, directing operational functions and driving continuous improvement.

Ideal candidates bring 5+ years in DC/fulfillment leadership, WMS experience, and strong organizational skills. A Bachelor’s degree or equivalent is preferred, with OSHA/DOT awareness and MS Office proficiency expected.

Qualifications

• Bachelor’s Degree preferred, equivalent experience will be considered.
• 5+ years' management experience in a Distribution Center / Fulfillment Center environment required.
• 5+ years handling inventory / operational tasks.
• Warehouse Management System (WMS) experience.
• Ability to adapt and change processes to evolving business requirements.
• Strong leadership, organizational, and decision-making abilities.
• Understanding of OSHA and DOT regulations.
• Proficient Microsoft O365 applications.

Responsibilities

• Oversee operational functions of the 360,000 sq ft distribution center.
• Lead cross-functional projects and coordinate with the General Manager.
• Maintain open communication with corporate, branch, and distribution teams.
• Regularly review KPIs, identify improvements and cost-saving opportunities.
• Support departmental goals and ensure KPI adherence.
• Communicate corrective actions for issues in a timely manner.
• Drive safety, quality, and profitability to meet company objectives.
• Partner with leadership to optimize warehouse results.
• Ensure efficient and successful warehouse operations and inventory control.

Skills

Warehouse leadership

Inventory control

Process improvement

WMS experience

Regulatory compliance

Education

Bachelor's degree or equivalent

Tools

Microsoft Office 365

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking an Inbound Operations Manager for our Market Distribution Center in Upper Marlboro, MD. If you have familiarity and experience in warehouse management, order fulfillment, inventory control, process management, work-shift coordination, and are organized with great people skills, this is the position for you! This position entails leading all aspects of a 360,000 square foot distribution center with 85 hourly warehouse associates.

With 11 strategically located regional distribution centers and a growing network of 6+ market distribution centers throughout the US this position offers incredible advancement opportunities! We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up.

Responsibilities:

Responsible for the operational functions of the Distribution Center

Lead other projects as directed by the General Manager.

Establish and maintain open lines of communication with all corporate associates, branch personnel and distribution associates.

Continuous review, evaluation, and audit of operational procedures and performance KPIs with the purpose of identifying areas for improvement or developing potential cost saving projects.

Build upon Departmental Goals monthly and ensure adherence to established KPIs.

Communicate, in a timely manner, steps taken to correct problems or ongoing issues.

Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools

Drive safety, quality, and profitability to meet or exceed company objectives

Act as a strategic partner on the leadership team and liaison among different departments to improve operation results

Ensure warehouse operation is led with efficiency and success

Manage inventory control in our warehouse

Qualifications:

Bachelor’s Degree is preferred, equivalent experience will be considered

5+ years' management experience in a Distribution Center / Fulfillment Center environment required

5+ years handling inventory / operational tasks

Warehouse Management System (WMS) experience

Ability to adapt and change processes to keep pace with the evolving business requirements

Outstanding organizational and leadership skills to reliably respond to urgent situations

Must be process oriented with good judgment and decision-making abilities

Strong interpersonal skills and the ability and desire to lead a team

A confirmed understanding of OSHA and DOT regulations

Proficient technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$4,743.90 - $12,966.80

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Ferguson is a leading supplier of quality products and services across diverse industries, supporting professionals with trusted solutions since 1953.

Wholesale

Company size 10,001+ employees

Company type Public company Founded 1953

Momentum

Team growth

Momentum

5% in 12 mo

21,209 employees on LinkedIn

Oct 22 May 26

Employee experience

What it’s like inside

3.3

2,984 reviews

58% would recommend

Culture & values

Culture & values 3.3

Work-life balance

Work-life balance 3.4

Career opportunities

Career opportunities 3.3

Compensation & benefits 3.3

Footprint

Where they work

Headquarters Newport News, Virginia

751 Lakefront Commons, Newport News, Virginia 23606, US