Operations Manager III

Terracon; Round Rock (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Terracon in Round Rock, Texas seeks an experienced Director of Office Operations to lead a multi-discipline engineering consulting office. You will manage profit/loss, supervise staff, oversee project delivery, quality control, health and safety, and client development to grow the local practice.

The role includes budgeting, staffing planning, and coordinating with regional leadership to align with Terracon's strategic objectives. Strong leadership and financial acumen are essential.

Qualifications

• Bachelor's degree required; 10+ years of practice experience, or 14+ years of related experience without a degree.

Responsibilities

• Oversee a large office supporting multiple service lines with substantial booked labor revenue.
• Direct staffing, performance management, salary administration, and discipline within the office.
• Direct the office's business development efforts and coordinate with regional leadership.

Skills

Leadership

Project management

Budgeting

Quality control

Health and safety

Client relations

Business development

Education

Bachelor's degree

Job description

General Responsibilities:

Manage and direct activities of an engineering consulting office. This includes profit/loss management, employee supervision, project management, quality control, health and safety oversight, client relations and development, and new business development. Responsible for general leasehold improvements, project and office equipment, and proper utilization of all personnel. Develop and/or review all contracts and proposals prepared by the office; verify technical and financial provisions and ensure manpower budgets are sufficient to complete the contracted work and render a profit.

Essential Roles and Responsibilities:

• Oversee a large sized office supporting multiple service lines with aggregate booked labor revenues typically between $10-15 million.
• In conjunction with appropriate technical experts within the Company and the Director, Regional Operations, assign office manpower to technical projects to ensure best accomplishment and utilization of staff.
• Supervise preparation of proposals by all professionals and coordinate with corporate marketing and firm technical experts, as needed.
• Oversee and monitor workloads in the office, and oversee employee lifecycle (recruitment, hiring, performance management, salary administration, discipline, termination).
• Direct the execution of the office's business development efforts.
• Assist Department Managers in determining their staffing needs and actions to secure qualified personnel.
• Develop and execute annual office business plan.
• Responsible for preparation of office annual and financial budgets and operating the office within approved budgets.
• Monitor job status reports and coordinate with department managers.
• Apprise Director, Regional Operations of office progress including business development, project schedules, employee management, financial results, and equipment/facility/organizational needs.
• Responsible for monitoring and following requirements of the strategic plan; work to grow office in accordance with the strategic plan.
• Manage risk related to projects. Ensure contracts are signed and fully executed prior to commencing work. Monitor adherence to corporate risk policies and practices. Hold Managers accountable for mitigating or eliminating risk.
• Communicates safety initiatives, rules and guidelines for Office or Region. Holds Managers and Employees accountable for following safety rules and guidelines.
• Promote continuous quality monitoring and improvement on projects. Ensure best practices are being followed and hold Managers accountable for quality control standards.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree and 10 years' practice experience. Or, in lieu of a degree, a minimum of 14 years' related experience.
• A valid driver's license with acceptable violation history may be required.

Preferred Qualifications:

• Certification or licensure in field of expertise.