Operations Manager A/E/C Industry

Terracon; Parma (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Terracon seeks a senior office manager to oversee an engineering consulting office, including profit/loss, supervision, project management and safety oversight. The role focuses on contract development, risk mitigation, and client relations to grow the office in line with the strategic plan.

The position emphasizes leadership, staff coordination, and ensuring quality control across projects while pursuing new business opportunities and managing resources efficiently.

Qualifications

• Bachelor's degree and 8 years' practice experience or 12 years' related experience in lieu of a degree.
• Prior management experience preferred.
• A valid driver's license with acceptable violation history may be required.

Responsibilities

• Oversee a small office supporting one or more service lines.
• Review contracts and proposals prepared by office personnel.
• Monitor job status reports and coordinate projects with staff.
• May participate with corporate marketing to maintain client contacts for future development of new business.
• Grow office in accordance with the strategic plan and partner with leadership to expand services.
• Manage risk related to projects and ensure contracts are fully executed before starting work.

Skills

General management

Business development

Project management

Quality control

Safety oversight

Client relations

Education

Bachelor's degree

Job description

General Responsibilities:

Manage and direct activities of an engineering consulting office. This includes profit/loss management, employee supervision, project management, quality control, health and safety oversight, client relations and development, and new business development. Responsible for general leasehold improvements, project and office equipment, and proper utilization of all personnel. Develop and/or review all contracts and proposals prepared by the office; verify technical and financial provisions and ensure manpower budgets are sufficient to complete the contracted work and render a profit.

Essential Roles and Responsibilities:

• Oversee a small office supporting one or more service lines.
• Focus will be directed to management of specific projects and employee utilization for projects.
• Review contracts and proposals prepared by office personnel.
• Monitor job status reports and coordinate projects with staff.
• May participate with corporate marketing to maintain client contacts for future development of new business.
• Responsible for following requirements of the strategic plan; partner with Director, Regional Operations to grow office in accordance with the strategic plan.
• Manage risk related to projects. Ensure contracts are signed and fully executed prior to commencing work. Monitor adherence to corporate risk policies and practices. Hold Managers accountable for mitigating or eliminating risk.
• Communicates safety initiatives, rules and guidelines for Office or Region. Holds Managers and Employees accountable for following safety rules and guidelines.
• Promote continuous quality monitoring and improvement on projects. Ensure best practices are being followed and hold Managers accountable for quality control standards.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree and 8 years' practice experience. Or, in lieu of a degree, a minimum of 12 years' related experience.
• Prior management experience preferred.
• A valid driver's license with acceptable violation history may be required.

Preferred Qualifications:

• Certification or licensure in field of expertise.