Department Manager I

Terracon; Nashville, Northern (TN, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Terracon in Nashville, TN, seeks an experienced department supervisor to oversee multiple projects, ensure work aligns with client requirements, and uphold company policies, procedures and standards across teams.

You will lead proposals and cost estimates, staff planning and onboarding, annual business planning, and monitor metrics such as revenue growth, billing, and profitability while fostering safety, quality and risk management.

Qualifications

• Bachelor’s degree in a technical discipline with 5 years’ practice, or 9 years of related experience.
• Master’s degree or PhD preferred.
• A valid driver’s license may be required.

Responsibilities

• Prepare proposals and cost estimates.
• Develop staffing plans, recruitment, selection and onboarding.
• Prepare and execute annual department business plan.
• Oversee revenue growth, staff chargeability, project billing and collections, and profitability.
• Develop understanding of project risk and company risk policies.
• Lead safety efforts and model a safe work environment; promote pre-task planning.
• Monitor quality standards and drive continuous improvement on projects and proposals.
• Perform other duties as assigned.

Skills

Proposal development

Staff management

Budgeting

Risk management

Safety leadership

Education

Bachelor’s degree in engineering/environmental science/geology

Master’s degree or PhD preferred

Job description

General Responsibilities

Supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client’s requirements and within company policies, procedures and standards. Supervise the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability. Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships.

Essential Roles and Responsibilities

• Responsible for preparation of proposals and cost estimates.
• With support from the Office Manager perform business and client development activities.
• With support from the Office Manager develop and manage employee staffing plans, recruitment, selection and on-boarding.
• With support from the Office Manager prepare and execute annual business plan for the department.
• With support from the Office Manager oversee and manage the success of the key department metrics of revenue growth, staff chargeability, project billing and collections, and project profitability.
• Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
• Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects.
• Responsible for continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices.
• Responsible for providing consistent quality standards on project and proposal delivery.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in technical discipline practiced by the Firm including Engineering, Environmental Science or Geology and 5 years’ practice experience. Or, in lieu of a degree, a minimum of 9 years’ related experience.
• Master’s degree or PhD preferred.
• A valid driver’s license with acceptable violation history may be required.

Preferred Qualifications

• Certification or licensure in field of expertise.
• Terracon Authorized Project Reviewer status preferred.