Operations Manager: Growth, Logistics & ESOP

Tuff Shed, Inc.; Town of Victor (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) plan

ESOP

Paid time off

Paid holidays

On-demand pay

Flexible Savings Account

Mentorship and training

Job summary

Tuff Shed, Inc. is seeking an experienced Operations Manager to lead our Factory Store operations, supervise the production and installation teams, and ensure efficient logistics and cost control. You will drive safety, quality, and customer satisfaction while coordinating scheduling and vendor relationships.

The role emphasizes hands-on leadership, process optimization, and performance of warehousing, shipping, and warranty-related activities within a dynamic, consumer-facing environment.

Qualifications

• Experience in a fast-paced, high-volume production environment.
• Proven leadership and employee-management experience.
• Knowledge of DOT and OSHA requirements and employment law.
• Strong communication across customers, partners and staff.
• Ability to analyze processes and control labor and material costs.
• Ability to read, write, and interpret instructions clearly.

Responsibilities

• Directly manage Operations employees and coordinate logistics including shipping/receiving.
• Recruit, hire, train, and supervise operations teams and oversee installations.
• Plan daily, weekly, and monthly manpower and material needs.
• Handle customer service issues, warranty reviews, and scheduling.
• Monitor production profitability and ensure adherence to budgeted labor costs.
• conduct safety meetings and maintain OSHA-compliant records.
• Oversee inventory accuracy and negotiate with local suppliers.
• Evaluate subcontractors and ensure finished product quality.

Skills

Leadership

Logistics management

Hiring & training

Customer service

Communication at all levels

Safety/compliance

Cost control

Problem solving

Job description

Tuff Shed, Inc. is seeking an experienced Operations Manager to lead our Factory Store operations, supervise the production and installation teams, and ensure efficient logistics and cost control. You will drive safety, quality, and customer satisfaction while coordinating scheduling and vendor relationships.

The role emphasizes hands-on leadership, process optimization, and performance of warehousing, shipping, and warranty-related activities within a dynamic, consumer-facing environment.