Operations Manager: Fast-Paced Car Rental Leader

Europcar; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Vision & Dental

401k

Employee discounts

Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car is seeking an Operations Manager to run a high-volume operation in California. You will oversee daily rental processes from arrival to departure, lead a team, ensure smooth fleet readiness, and protect customer satisfaction and profitability.

You will forecast staffing and fleet needs using historical data and market trends, monitor KPIs, and drive process improvements to reduce delays while maintaining service excellence and strong revenue performance.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee daily rental operations to deliver seamless customer experience.
• Lead, coach, and develop a sales-driven team to meet revenue goals.
• Monitor KPIs and adjust strategies to improve performance.
• Forecast staffing and fleet needs using data and market trends.
• Identify and resolve bottlenecks across departments.

Skills

Operational leadership

Team leadership

Forecasting & planning

Communication skills

Problem solving

Education

High school diploma or GED; college degree preferred

Tools

Excel

Real-time monitoring tools

Job description

Fox Rent A Car is seeking an Operations Manager to run a high-volume operation in California. You will oversee daily rental processes from arrival to departure, lead a team, ensure smooth fleet readiness, and protect customer satisfaction and profitability.

You will forecast staffing and fleet needs using historical data and market trends, monitor KPIs, and drive process improvements to reduce delays while maintaining service excellence and strong revenue performance.