Operations Manager – Electrical Distribution

Electrical Career Specialists, Inc.; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Electrical Career Specialists, Inc. in Charlotte, NC is seeking an established Operations Manager to lead daily distribution operations, oversee inventory control, and drive exceptional customer service.

The ideal candidate has deep experience in electrical distribution and a proven track record of team leadership and process improvement. You will manage purchasing, order fulfillment, and coordination with customers and internal staff, ensuring accuracy, reliability, and timely service while

Qualifications

• Minimum 5 years of experience in electrical distribution working for a distributor, rep or manufacturer.
• Experience in branch operations, inventory management, industrial account management or integrated supply programs.
• Strong knowledge of electrical products, terminology and distribution practices.
• Previous supervisory or team leadership experience.
• Excellent interpersonal and communication skills with employees, customers and senior management.

Responsibilities

• Oversee day-to-day operations, inventory management and customer service activities.
• Lead, support and communicate effectively with team members to ensure operational efficiency and customer satisfaction.
• Serve as a key point of contact for customer management, building and maintaining strong professional relationships.
• Coordinate purchasing, product sourcing, order fulfillment and inventory availability.
• Monitor inventory accuracy, service levels and overall operational performance.
• Work closely with customers and internal personnel to resolve issues and ensure timely service.
• Identify opportunities to improve operational processes and strengthen existing customer relationships.
• Support continued business growth as the operation expands.

Skills

Leadership

Inventory management

Customer service

Operations management

Communication

Job description

We are conducting a search for an established electrical distributor seeking an experienced Operations Manager for its Charlotte, NC operation.

This opportunity is ideal for an electrical-distribution professional with a strong background in leadership, inventory management, customer service and day-to-day operations.

The successful candidate will oversee operational activities, support and lead a team of employees, coordinate inventory and supply-chain requirements, and maintain strong relationships with key customers.

Key Responsibilities

• Oversee day-to-day operations, inventory management and customer service activities.
• Lead, support and communicate effectively with team members to ensure operational efficiency and customer satisfaction.
• Serve as a key point of contact for customer management, building and maintaining strong professional relationships.
• Coordinate purchasing, product sourcing, order fulfillment and inventory availability.
• Monitor inventory accuracy, service levels and overall operational performance.
• Work closely with customers and internal personnel to resolve issues and ensure timely service.
• Identify opportunities to improve operational processes and strengthen existing customer relationships.
• Support continued business growth as the operation expands.

Qualifications

• Minimum 5 years of experience in electrical distribution working for a distributor, rep or manufacturer. We would also be open to someone in a managerial position at an electrical contracting firm.
• Experience in branch operations, inventory management, industrial account management or integrated supply programs.
• Strong working knowledge of electrical products, terminology and distribution practices.
• Previous supervisory or team leadership experience.
• Excellent interpersonal and communication skills, with the ability to interact effectively with employees, customers and senior management.
• Strong organizational, problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a customer-focused environment.

The Opportunity

This is an opportunity to play an important role within an established electrical distribution organization, with responsibility for operational performance, team leadership and customer satisfaction.

If you’re looking for a new challenge and the ability to grow within an organization. All communication is completely confidential. Those who do not meet the necessary electrical industry experience will not be selected to interview.