Operations Manager - Drive Sales, Service & Growth

Love's Travel Stops; Wichita Falls (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Insurance after 30 days

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Job summary

Love’s Travel Stops is seeking an Operations Manager to oversee daily operations, drive efficiency, and boost customer satisfaction. You will lead a team, manage processes, and execute strategies to grow sales and meet company goals.

We reward growth with a generous benefits package, including tuition assistance, 401(k) matching, and quarterly bonuses, and we value a hands-on leader who can coordinate across departments to ensure safety and quality.

Qualifications

• 2+ years in retail or travel stop management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Retail management

Operations leadership

Budget & P&L

Team supervision

Customer service

MS Office

Tools

Microsoft Office

Job description

Love’s Travel Stops is seeking an Operations Manager to oversee daily operations, drive efficiency, and boost customer satisfaction. You will lead a team, manage processes, and execute strategies to grow sales and meet company goals.

We reward growth with a generous benefits package, including tuition assistance, 401(k) matching, and quarterly bonuses, and we value a hands-on leader who can coordinate across departments to ensure safety and quality.