Operations Manager: Drive Growth & Customer Excellence

Love's Travel Stops; Gallup (NM); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Health insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love’s Travel Stops is seeking an Operations Manager to oversee daily operations across multiple functions, including retail, fuel, restaurant, and truck care. You will lead a team, drive efficiencies, ensure safety and cleanliness, and execute strategies to grow sales while maintaining strong customer satisfaction.

You should have 2+ years in multi-site retail or travel stop management, strong budget and P&L experience, and proficient MS Office skills.

Qualifications

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with sales volume of $2+ million.
• 2+ years overseeing budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with task execution, scheduling, cash integrity, and reporting.
• Understand financial reporting including analyzing profit and loss statements and identifying opportunities.
• Collaborate with managers in talent acquisition efforts.

Skills

Leadership

Customer service

Communication

Team management

Microsoft Office

Tools

Microsoft Excel

POS systems

Job description

Love’s Travel Stops is seeking an Operations Manager to oversee daily operations across multiple functions, including retail, fuel, restaurant, and truck care. You will lead a team, drive efficiencies, ensure safety and cleanliness, and execute strategies to grow sales while maintaining strong customer satisfaction.

You should have 2+ years in multi-site retail or travel stop management, strong budget and P&L experience, and proficient MS Office skills.