Operations Manager: Drive Efficiency & Growth

Marcal Paper; Hickory (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Marcal Paper seeks an Operations Manager to oversee daily operations, drive efficiency, and ensure quality across departments. You will manage staff, monitor budgets, and implement policies aligned with strategic goals.

The role requires strong leadership, analytical skills, and the ability to coordinate with HR, Finance, Sales, and Supply Chain to optimize performance. A Bachelor’s in a related field and 3–7 years of experience are expected.

Qualifications

• Bachelor’s degree in business administration, Operations Management, Supply Chain Management, or a related field.
• 3–7 years of operations or management experience.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel, and ERP or business management software.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Plan, organize, and oversee daily business operations.
• Develop and implement operational policies and procedures.
• Monitor operational performance and identify areas for improvement.
• Manage budgets, expenses, and resource allocation.
• Lead, supervise, and motivate teams to achieve business objectives.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Analyze operational data and prepare performance reports for senior management.
• Coordinate with departments such as HR, Finance, Sales, and Supply Chain to improve efficiency.
• Resolve operational issues and implement effective solutions.
• Manage projects and ensure timely completion within budget.
• Identify opportunities to streamline processes and reduce costs.
• Maintain high standards of customer service and operational excellence.

Skills

Leadership

Strategic planning

Budget and financial management

Project management

Process improvement

Decision-making

Time management

Communication & negotiation

Data analysis & reporting

Education

Bachelor’s degree in business administration or related field

Master's degree (MBA) is a plus

Tools

Microsoft Excel

ERP systems

Job description

Marcal Paper seeks an Operations Manager to oversee daily operations, drive efficiency, and ensure quality across departments. You will manage staff, monitor budgets, and implement policies aligned with strategic goals.

The role requires strong leadership, analytical skills, and the ability to coordinate with HR, Finance, Sales, and Supply Chain to optimize performance. A Bachelor’s in a related field and 3–7 years of experience are expected.