Operations Manager, Dispatch & Fleet Excellence

Auto Driveaway Transport Logistics; Utah; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation and wellbeing days

Life Insurance

Incentives

Job summary

Auto Driveaway, a leading vehicle relocation company, seeks an energetic Operations Manager to execute dispatch operations at our Jacksonville, FL location. You will motivate drivers and office staff, manage vehicle services, and coordinate driver assignments to meet client timelines.

Join a safety-focused team with opportunities to optimize efficiency, ensure compliance, and maintain strong client communications across the network.

Qualifications

• Ability to multi-task, set priorities, and complete assignments accurately across divisions.
• Strong management, human relations, and communication skills.
• Solid logistics skill set with problem-solving abilities.
• Understanding of customer service delivery techniques and problem-solving methods.
• Willingness to travel 2–3 times per year for meetings.

Responsibilities

• Motivates a staff of professional drivers and office personnel.
• Evaluates vehicle condition and coordinates services (auto detailing, preventative maintenance, body repair).
• Tracks and manages all active vehicle services through Cloud Based ERP system.
• Maintains relationships with vehicle service providers for quality outcomes.
• Completes title and registration services at DMVs for clients.
• Evaluates pickup/delivery requests and assigns drivers accordingly.
• Analyzes client orders and available drivers to meet client needs.
• Ensures 100% updates of internal systems and customer communications.
• Implements driver assignments based on workforce availability and schedules.
• Develops action plans with drivers to reduce service failures.
• Ensures compliance with FMCSR, state and local regulations.

Skills

Management

Logistics

Communication

Tools

ERP system

Job description

Auto Driveaway, a leading vehicle relocation company, seeks an energetic Operations Manager to execute dispatch operations at our Jacksonville, FL location. You will motivate drivers and office staff, manage vehicle services, and coordinate driver assignments to meet client timelines.

Join a safety-focused team with opportunities to optimize efficiency, ensure compliance, and maintain strong client communications across the network.