Operations Manager - DCA

Inland Group of Companies; Eureka (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k) with company match

Employee Assistance Program

Employee discounts

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

Referral bonuses

DailyPay

Job summary

Inland Deicing Services seeks an Operations Manager to oversee station operations, hire/train staff, and drive quality assurance programs at the DCA airport. You will lead daily operations, ensure on-time task completion, and coach teams to enhance safety and efficiency.

The role requires 5 years of management experience, FAA/TSA certifications, and strong regulatory knowledge, with travel to Washington Dulles International Airport as needed.

Qualifications

• BA/BS in related field required, or equivalent combination of education and experience.
• 5 years of management experience in operations with budget responsibility.
• AOSSP/MSP, FAA/TSA, dangerous goods, Hazmat, SIDA, and equipment certification.
• Broad airline operations knowledge including customer service, maintenance, and safety/regulations.
• Proficient in regulatory and airline policies and warehouse procedures.

Responsibilities

• Manage daily operations and provide leadership to improve safety, performance and customer service.
• Conduct station audits and respond to airline reports and FAA questions as needed.
• Develop relationships with Airport Authority and existing customers.
• Communicate airline manual updates and coordinate safety investigations with the Director.
• Monitor equipment maintenance and provide safety training for staff.

Skills

Leadership

Time management

Microsoft Office

Budget management

Regulatory knowledge

Communication

Education

BA/BS in related field

Equivalent combination of education and experience

Tools

Microsoft Office suite

Job description

Discover an exciting future at the Airport!

Operations Manager - DCA Airport

Inland Deicing Services is the world’s premier airport deicing & environmental services company specializing in the management and processing of glycol effluent generated from aircraft deicing. IDS - Our sole focus is the safe, efficient, and professional delivery of deicing and anti-icing services to our carrier customers.

Our employees receive the following, based on position and eligibility requirements:

• Insurance - health, dental and life

• 401(k) retirement plan with company match

• Employee Assistance Program

• Employee discounts

• Competitive wages

• Flexible schedule

• Advancement opportunities

• On the job training

• $300 referral bonuses - unlimited

• DailyPay

Position Overview:

As the Operations Manager, you will oversee operational activities at assigned station. To include hiring and training employees and managing quality assurance programs, strategizing process improvements to ensure everyone completes their tasks on schedule.

Essential Duties and Responsibilities (Including but not limited to):

• Manage all aspects of the daily operations as well as provide leadership and coaching to increase overall safety, performance, maintenance, flight operations, facility requirements and customer service;

• Perform station audits, provide information needed for airline reports, and handle all airline and FAA questions/concerns as required;

• Develop and expand working relationships and communications with Airport Authority and existing customer base;

• Communicate regularly on airline manual updates to provide information to employees and coordinate with the Director on investigations of any security issues, accident reviews and be a part of the review and recommendation process for safety measures taken to prevent further occurrences;

• Monitor maintenance on all material handling equipment and provide safety training for all base employees;

Required Skills and Experience:

• BA/BS in related field of study required;

• Equivalent combination of education and personal experience considered;

• Successful completion of required background and clearance requirements;

• Must have 5 years manager experience handling operations and demonstrated ability to manage budgets;

• AOSSP/MSP, FAA/TSA, dangerous goods, Air carrier Hazmat, SIDA, and Equipment Certification;

• A broad range of airline operational experience including but not limited to customer service, operations, maintenance, flight operations, facility requirements, airport management and safety/regulatory requirements;

• Knowledge of regulatory and airline policies, warehouse procedures, operating station equipment, and aircraft handling procedures;

• Excellent time management;

• Basic understanding of accounting management principles;

• Knowledge of converting kilos and pounds, tariff book usage and rate application;

• Intermediate computer skills with working knowledge of Microsoft Office (Outlook, Word, PowerPoint and Excel);

• A valid driver’s license is required for this position.

• Local Travel required to Washington Dulles International Airport.

Work Environment:

• Office environment with the potential of remaining seated for extended periods of time;

• Continuous use of a computer, keyboard, and mouse;

• Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment;

• Outdoor - prolonged periods of time standing with exposure to prevalent weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles;

Physical Demands:

• Must be able to use hands to handle or feel objects, tools or controls; reach with hands and arms, speak and hear efficiently;

• Prolonged periods of sitting, standing, walking, bending, stooping, pushing and pulling;

• Must be able to lift up to 25 pounds at times.

• May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.

Other Duties:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.