Operations Manager: Data‑Driven Team Leader

Amazon Inc.; Oklahoma City (OK); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon.com Services LLC seeks an Operations Manager in Oklahoma City to lead and develop a team of salaried and hourly associates, ensuring safety, quality, attendance, and performance. You will drive data‑driven improvements, balance workloads, and partner with Safety, Engineering, Loss Prevention, and HR to meet service goals.

You will manage shifts of up to 12 hours, lift up to 49 pounds, and adapt to variable temperatures and noise while supporting continuous growth across fulfillment

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Develop productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Team leadership

Performance management

Data-driven decision making

Customer service orientation

Communication skills

Education

Bachelor's degree or equivalent

Tools

Lean / Six Sigma

Job description

Amazon.com Services LLC seeks an Operations Manager in Oklahoma City to lead and develop a team of salaried and hourly associates, ensuring safety, quality, attendance, and performance. You will drive data‑driven improvements, balance workloads, and partner with Safety, Engineering, Loss Prevention, and HR to meet service goals.

You will manage shifts of up to 12 hours, lift up to 49 pounds, and adapt to variable temperatures and noise while supporting continuous growth across fulfillment