Operations Manager - Clinic Setting

Action Behavior Centers - ABA Therapy for Autism; Sugar Land (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading provider of ABA therapy for children with autism is seeking an Operations Manager in Sugar Land, TX. This role involves overseeing clinic operations, managing a dedicated team, and ensuring high-quality service delivery. With competitive pay and excellent benefits, this position offers significant career growth opportunities within a supportive environment. Join a vibrant team committed to transforming the lives of children with autism.

Benefits

Up to 22 paid days off

Employer contributions to student loan repayment

Maternity/Paternity awards of up to $3,000

Health insurance coverage at 90% for employees

401(k) with 2% company match

Qualifications

• At least 6 years of experience managing large teams across multiple sites.
• High emotional intelligence to work effectively with children and families.

Responsibilities

• Track KPIs, manage clinic budgets, and monitor team performance monthly.
• Build strong relationships with families, providing education and guidance.

Skills

Leadership

Communication

Emotional Intelligence

Education

Bachelor’s or Master’s degree

Job description

Board Certified Behavior Analyst (BCBA) Roles

Enjoy low child-to-clinician ratios, a consistent team of RBTs, and ample opportunities for career growth.

Explore our unique BCBA fellowship program. Are you ready to climb Everest with ABC?

Our therapists provide 1:1 ABA therapy as part of an energetic and diverse team.

Positions are available for doctorate-level clinicians and other professionals supporting autism evaluations for children.

Learn more about operational roles that manage the day-to-day functions of our busy centers.

Our behind-the-scenes professionals keep the Action Behavior machine running smoothly.

At Action Behavior Centers, each team comprises one BCBA supervisor and nine RBTs who implement lesson plans and oversee the progress of eight children. This smaller caseload allows for more focused care, ensuring the highest quality of service for the children we serve.

Life at Action Behavior

Life at Action Behavior offers a vibrant and rewarding journey with excellent benefits and numerous growth opportunities.

Our streamlined hiring process enables you to start your rewarding career quickly.

Our clinical council supports and guides our mission to help children with autism and their families reach milestone moments.

Position: Operations Manager - Clinic Setting

Location: Sugar Land, TX

Job Id: 18380

# of Openings: 1

Role Overview: As an Operations Manager at ABC, you will lead the overall operations of an ABC facility, fostering a supportive work environment, demonstrating commitment to families, and overseeing financial, safety, and compliance aspects of your location.

Your goal is: To transform the lives of children with autism and support the clinicians who serve them.

Why Our Leaders Choose ABC:

• Competitive Pay: Base salary between $65,000-$85,000/year, depending on experience and market factors.
• Bonus: Potential earnings of up to $18,000 monthly & quarterly.
• Career Growth: Clear pathways from Operations Manager to Senior Operations Manager, Group Operations, Regional Director of Operations (RDO), and beyond.
• Professional Development: Continuous learning through our Badge Up Program, regional workshops, annual leadership summit, and training cohorts in Austin, TX.

Additional Rewards:

• Up to 22 paid days off, increasing with tenure.
• Employer contributions to student loan repayment.
• Maternity/Paternity awards of up to $3,000 and FSA options for childcare.
• Perks like DoorDash Pass, team happy hours, and regional honors nights.
• Up to $600 monthly student loan repayment and tuition discounts.
• Health insurance coverage at 90% for employees.
• 401(k) with 2% company match and full vesting.

Key Responsibilities:

• Metrics & Financials: Track KPIs, manage clinic budgets, and monitor team performance monthly.
• Community Engagement: Build strong relationships with families, providing education and guidance during onboarding.
• Team Leadership: Attract, engage, and retain 25-50 team members delivering clinical excellence. Conduct performance evaluations, corrective actions, and development plans. Organize monthly and quarterly team events.
• Clinical Outcomes: Collaborate with clinic admissions, clinical directors, and department leaders to ensure operational quality.

Qualifications:

• At least 6 years of experience managing large teams across multiple sites or districts.
• Bachelor’s or Master’s degree preferred; significant management experience required.
• High emotional intelligence to work effectively with children with developmental delays and their families.
• Strong communication skills among department leaders.
• An impact-driven leader who provides exceptional experiences for teammates and families, unafraid to tackle challenges.

Physical Requirements:

• Ability to sit, stand, walk, and assume various positions (e.g., bending, kneeling, crawling, etc.).
• Ability to lift/move up to 50 pounds.
• Visual acuity at near and far distances.
• Must be present at the assigned location and able to wear PPE.
• Ability to hear, understand, and differentiate sounds.
• Exposure to moderate-to-loud noise levels.
• Ability to make independent decisions and evaluate consequences.
• Ability to perform essential functions safely and effectively, adhering to ADA, FMLA, and other standards.
• Maintain punctual attendance as per legal standards.

Our Story:

Every individual with autism has a unique story. At ABC, our goal is to empower children with autism to reach their full potential using a strengths-based approach.

With an industry-leading Net Promoter Score of 97, we foster loyalty and support from families and clinicians alike.

With locations across Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota, ABC is the largest provider of ABA therapy for children with autism, supported by over 1,000 BCBAs, 7,000 para-professionals, and dedicated psychologists, assessment specialists, and operations staff.

Hear from those who chose to grow with us!