Operations Manager - Clinic Setting

Action Behavior Centers - ABA Therapy for Autism; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead a clinic dedicated to transforming the lives of children with autism. This role involves overseeing operations, ensuring compliance, and fostering a supportive environment for both staff and families. With a commitment to professional development and a clear pathway for career growth, this position offers a competitive salary and generous benefits. Join a passionate team making a real difference in the community and enjoy a fulfilling career in a rewarding field.

Benefits

Competitive Pay

Up to 22 Paid Days Off

Student Loan Repayment Contributions

Maternity/Paternity Award

Health Insurance Coverage

401k with Company Matching

Professional Development Opportunities

Team Events and Celebrations

Door Dash Pass

Tuition Discounts

Qualifications

• 6+ years of people management experience leading large teams.
• Strong communication skills and high emotional intelligence.

Responsibilities

• Lead overall operations and cultivate a supportive work environment.
• Track KPIs, clinic budgets, and team performance monthly.
• Engage with families and provide education throughout onboarding.

Skills

People Management

Financial Tracking

Community Engagement

Team Leadership

Communication Skills

Problem Solving

Education

Bachelor's Degree

Master's Degree

Job description

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Join to apply for the Operations Manager - Clinic Setting role at Action Behavior Centers - ABA Therapy for Autism

As an Operations Manager at ABC, you will lead the overall operations of an ABC Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and ownership of financial, safety, and compliance of your location.

Your goal is to....

To Transform the lives of children with autism and the clinicians who support them.

Why Our Leaders Choose ABC

• Competitive Pay: Base salary between $65,000-$85,000/year
• Bonus: Potential of up to $18,000 Monthly & Quarterly!
• Career Growth: Clear pathways from OM to Senior OM, Group OM, Regional Director of Operations (RDO), Senior RDO!
• Professional Development: Learning is one of our core values! Through our Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, TX!

Additional Rewards

• Up to 22 Paid Days Off + More with Tenure.
• Student Loan Repayment Employer Contributions.
• Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare.
• Door Dash Pass, Team Happy Hours, and Regional Night of Honors.
• Up to $600 Student Loan Repayment & Tuition Discounts.
• 90% Health Insurance Coverage for ABC Teammates.
• 401k Retirement Plans with 2% Company Matching and 100% Vesting.

What You Will Be Doing At ABC

• Metrics & Financials: Monthly tracking of KPIs, Clinic Budgets, and Team Performance.
• Community Engagement: Establish strong connections with families, providing education and guidance throughout onboarding.
• Team Leadership: Attract, Engage & Retain 25-50 teammates who deliver Clinical Excellence.
• Conduct Performance Evaluations, Corrective Actions, and Development Plans.
• Plan Monthly & Quarterly Team Events and Celebrations!
• Clinical Outcomes: Partner with your Clinic Admissions Associate, Clinical Director & Department Leaders on Operations Quality.

What You Will Bring To ABC

• At least 6 years of people management experience leading large teams across multiple sites and/or district management.
• Bachelor's or Master's degree preferred or considerable people management experience required.
• High EQ - we work with kids with developmental delays and their families.
• Strong and professional communication among Department Leaders.
• An Impact Player who will give an amazing experience to teammates & families! Someone unafraid to run to the fire and save the day!

Physical Requirements

• Ability to sit, stand, walk, and assume various positions (bending, kneeling, squatting, etc.).
• Ability to lift/move up to 50 pounds.
• Ability to maintain visual acuity.
• Must be physically present at the job location.
• Proper PPE usage.
• Ability to hear, understand, and distinguish speech or sounds.
• Exposure to moderate-to-loud noise levels.
• Ability to make independent decisions and evaluate consequences.
• Ability to perform essential functions in compliance with ADA, FMLA, and other standards.
• Maintain punctual attendance as per standards.

ABC Story

Every individual with autism has a unique story. At ABC, our goal is to empower children with autism to reach their full potential using a strengths-based approach.

With an industry-leading Net Promoter Score of 97 from families, we foster loyalty and support from parents and clinicians.

With locations in Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota, ABC is the largest provider of ABA therapy for pediatric autism.

Behind each child's success is a passionate team of over 1,000 BCBAs, 7,000 para-professionals, and a dedicated support team.

See what others have said about growing with us!

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