Operations Manager: Change Leader in Kalamazoo

InnovateNow; Kalamazoo (MI); On-site; USD 84,000 - 132,000; Full time

Benefits offered by this job

Health premiums covered

Certifications funded

Mentor program

Job summary

InnovateNow in Kalamazoo, MI is seeking an Operations Manager who views Change Management as the path forward. Earn $84,000 - $132,000 per year and take ownership of Conflict Resolution from day one, while collaborating with a team that values development and impact.

The role emphasizes continuous learning, relationship management in Kalamazoo, and taking on additional duties to support the company mission. We offer a structured mentorship and certification support to help you grow.

Qualifications

• Self-awareness to identify solvable problems.
• Growth mindset and receptiveness to feedback.
• Ability to manage competing priorities under tight deadlines.
• Strong analytical and problem-solving capabilities.
• Detail-oriented; catches errors beyond spell-check.

Responsibilities

• Stitch together Continuous Learning and Work Ethic into one coherent workflow.
• Sense when a Kalamazoo relationship needs a call, not an email.
• Step in on additional duties that support the wider InnovateNow mission.
• Keep InnovateNow's Conflict Resolution pipeline humming without constant hand-holding.
• Keep a steady hand on InnovateNow accounts when volume spikes.
• Partner with peers to troubleshoot issues and share practical knowledge.

Skills

Conflict resolution

Prioritization

Analytical thinking

Attention to detail

Growth mindset

Job description

InnovateNow in Kalamazoo, MI is seeking an Operations Manager who views Change Management as the path forward. Earn $84,000 - $132,000 per year and take ownership of Conflict Resolution from day one, while collaborating with a team that values development and impact.

The role emphasizes continuous learning, relationship management in Kalamazoo, and taking on additional duties to support the company mission. We offer a structured mentorship and certification support to help you grow.