Operations Manager- Carson, CA 3PL

The Home Depot; Carson (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks an Operations Manager to oversee delivery and customer service operations, optimize scheduling, and uphold high service standards. You will manage daily routing, dispatch, and 3PL coordination, and mentor frontline staff in a fast-paced environment.

The role requires strong communication, meticulous organization, and hands-on leadership for 2nd shift (11:00 AM–9:00 PM, Mon–Sat with a weekday off).

Qualifications

• Must have 2nd shift availability: 11:00 AM–9:00 PM, 6 days a week with one weekday off.
• Experience in transportation operations.
• Experience in routing and dispatching.
• Experience in warehouse management.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation operations experience

Routing and dispatching experience

Warehouse management experience

Ability to work 2nd shift

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you.

Must-Have Skills

• Ability to work 2nd shift: 11:00 AM- 9:00 PM Monday through Saturday, with one weekday off (potentially Wednesday or Thursday)
• Transportation operations experience
• Routing and dispatching experience
• Warehouse management experience

What You’ll Do

• Monitor daily delivery operations and resolve service exceptions
• Support drivers and customer service teams with real-time troubleshooting
• Train and onboard new team members
• Build, manage, and adjust office and driver schedules
• Order and maintain office supplies
• Prepare delivery manifests and ensure dispatch readiness
• Collaborate with routing and driver managers to optimize performance
• Review payroll and resolve discrepancies
• Process reschedules, cancellations, and customer service exceptions
• Oversee inbound and outbound logistics at 3PL locations
• Track recycling and waste levels and recommend operational improvements

Daily & Weekly Responsibilities

• Track delivery exceptions and ensure timely resolution
• Monitor compliance with check-ins, paperwork, and routing standards
• Review next-day delivery plans and adjust schedules as needed
• Submit nightly operations recap reports
• Attend weekly planning and operations meetings
• Conduct inventory checks and order supplies

Success Metrics

• On-time and complete delivery performance
• Driver satisfaction and engagement scores
• Employee retention and safety compliance
• Labor hours and productivity versus goals
• Fleet damage and repair cost management

Apply End Date: 2026-12-31