Operations Manager - Cardiac Business Svcs (Full Time, 40, Day)

The Queen's Health Systems; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Job summary

The Queen's Medical Center in Honolulu, Hawaii seeks an experienced operations leader to oversee and coordinate business operations across assigned areas, ensuring high-quality patient care and exceptional service. The role includes identifying community growth opportunities and implementing expansion plans.

Required is a Bachelor's degree in business or healthcare, with 3 years in healthcare business operations and 1 year in leadership roles.

Qualifications

• Bachelor's degree in business or healthcare.
• Knowledge of business principles including planning, budgeting and financial analysis.
• Knowledge of clinical and financial systems and management information systems.
• Knowledge of healthcare reimbursement regulatory requirements.

Responsibilities

• Oversees and coordinates the business operations of the areas assigned to ensure high-quality health care services and excellent customer service.
• Identifies opportunities for business development and coordinates growth plans.
• Ensures operations comply with regulatory requirements and Queen's Medical Center policies.
• Establishes and achieves goals aligned with the Medical Center's mission and plans.
• Operations may span multiple sites or areas.

Education

Bachelor's degree in business or healthcare

Job description

I. JOB SUMMARY/RESPONSIBILITIES:

• Oversees and coordinates the business operations of the areas as assigned to ensure high-quality health care services and excellent customer service.
• Identifies and recommends opportunities for business development in the community; implements and coordinates plans for growth and expansion.
• Insures the operations are in compliance with applicable regulatory requirements and with the policies and procedures of the Queen's Medical Center (QMC).
• Establishes and achieves goals and objectives consistent with the Medical Center's mission, short and long range plans.
• Work involves operations at different sites; may be assigned to other area(s) of responsibility.

II. TYPICAL PHYSICAL DEMANDS:

• Essential: finger dexterity, seeing, hearing, speaking.
• Continuous: sitting, static gripping of an object for prolonged periods.
• Frequent: walking.
• Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.
• Operates computer, calculator, telephone, fax, and printer.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.
• Work includes traveling to different clinical sites.
• Frequently works on multiple tasks and priorities at any given time.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Bachelor's degree required, preferably in business or healthcare.
• Knowledge of business principles, including, business planning, budgeting, financial analysis.
• Knowledge of clinical and financial systems and management information systems.
• Knowledge of healthcare reimbursement regulatory requirements.

B. EXPERIENCE:

• Three (3) years progressively responsible experience in business operations in the healthcare industry.
• One (1) years lead/supervisory/management experience in healthcare, preferably in a comparable role.

Equal Opportunity Employer/Disability/Vet