Operations Manager Auto Detailing

Homebase, Inc.; Canton (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO after 90 days

Paid holidays after 90 days

Performance incentives

Job summary

Pristine Steam Wash LLC in Canton, OH is seeking an experienced Operations Manager to lead daily operations of an automotive detailing business. This hands-on leadership role requires someone with detailing expertise who can manage a team, maintain high quality, and drive productivity.

The role is full-time (32-40 hours/week) with starting pay at $20.00 per hour plus tips and performance incentives, with growth opportunities in leadership and profitability.

Qualifications

• Must have professional automotive detailing experience.
• Experience leading a team in a shop setting.
• Strong organization and problem-solving skills.
• Ability to train and motivate staff.
• Excellent communication and punctuality.
• Willingness to perform detailing tasks when needed.

Responsibilities

• Oversee daily shop and mobile detailing operations.
• Lead, train, coach, and support detailers.
• Coordinate schedules and workload.
• Monitor productivity and completion times.
• Perform quality inspections.
• Maintain quality and customer service standards.
• Resolve escalated customer concerns.
• Manage inventory and equipment.
• Ensure mobile units are ready for service.
• Maintain safe and organized workplace.
• Assist with detailing tasks as needed.
• Communicate with ownership about operations.
• Identify efficiency and profitability improvements.

Skills

Detailing expertise

Leadership

Quality control

Training coaching

Customer service

Driver's license

Organization

Problem solving

Job description

Operations Manager

Pristine Steam Wash LLC 817 3rd Street Southwest, Canton, OH, 44707, USA

Full-Time | 32-40 Hours Per Week

Starting at $20.00/hour + Tips + Monthly & Quarterly Performance Incentives

Pristine Steam Wash is seeking an experienced and dependable Operations Manager to lead the day-to-day operations of our automotive detailing business. This is a hands-on leadership position for someone with professional detailing experience who is ready to manage a team, maintain high quality standards, improve productivity, and help grow the business.

Responsibilities

• Oversee daily shop and mobile detailing operations.
• Lead, train, coach, and support automotive detailers.
• Coordinate daily schedules, workflow, and employee assignments.
• Monitor employee productivity and job completion times.
• Perform final quality inspections.
• Maintain Pristine Steam Wash quality and customer service standards.
• Professionally resolve escalated customer concerns.
• Monitor inventory, chemicals, supplies, and equipment.
• Ensure mobile units are stocked, maintained, and ready for service.
• Maintain a clean, organized, safe, and productive workplace.
• Assist with detailing services.
• Communicate staffing, scheduling, equipment, and operational concerns to ownership.
• Identify opportunities to improve efficiency, quality, and profitability.

*REQUIRED QUALIFICATIONS:

• Professional automotive detailing experience with strong interior & exterior detailing knowledge and detailing equipment & chemicals knowledge.
• Previous leadership, supervisory, team-lead, or management experience.
• Strong organizational & problem-solving skills.
• Ability to train, motivate, and hold employees accountable.
• Excellent communication and customer service skills.
• Dependable, punctual, professional, and self-motivated.
• Valid driver's license with a clean driving record.
• Ability to perform the physical requirements of automotive detailing.

Preferred Experience:

• Paint correction and machine polishing
• Ceramic coating application
• Carpet and upholstery extraction
• Advanced stain and odor removal

Compensation & Benefits:

• Starting pay: $20.00/hour PLUS tips
• Monthly & Quarterly Performance Incentive Bonuses
• Full-time schedule averaging 32-40 hours per week
• Opportunity for base-pay increases based on demonstrated performance and leadership
• Professional development and advancement opportunities
• PTO available after 90 days
• Paid holidays available after 90 days (New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas)

Why Pristine Steam Wash?

We're building a team centered around quality, professionalism, accountability, and growth. This isn't simply another detailing position. It's an opportunity for an experienced detailing professional to lead a team, take ownership of operations, and grow into a key member of our company.