Operations Manager – Atlanta

Stone Mountain Access; Atlanta (GA); Hybride; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Responsive work environment

Growth opportunities

Training and development

Safety culture emphasis

Résumé du poste

Stone Mountain Access Systems, Inc. is seeking an Operations Manager for our Atlanta, GA branch with 2–4 years of operations experience. The role focuses on local scheduling, real-time operations, and maximizing resources to meet customer satisfaction and business goals.

It reports to the Corporate Director of Operations and requires effective communication and team leadership. The ideal candidate will manage the hourly workforce, coordinate with the Branch Manager, and ensure the branch is

Qualifications

• 2–4 years of operations experience
• Manage branch staff and resources to maximize productivity
• Experience in the access/ construction industry preferred
• Driver’s license required, Scaffold certification preferred

Responsabilités

• Manage local scheduling and real-time operations to maximize resources
• Collaborate with the Director of Operations to ensure branch support
• Supervise hourly workforce to maintain efficiency and profitability
• Oversee inventory, parts, tools, and vendor coordination

Connaissances

Multitasking

Communication

English proficiency

Spanish language (preferred)

Description du poste

Stone Mountain Access Systems, Inc. (SMA) is looking for an operations manager with a minimum of 2-4 years of operations experience for its Atlanta, GA branch. The position manages local scheduling and real-time operations that facilitate the maximization of resources (human and equipment) to achieve customer satisfaction, productivity, schedule adherence and economic goals. We are a full-service Access company seeking an individual with experience in our industry.

The ability to multitask and maintain good communication are the hallmark of our ideal candidate. This position supports the management of the branch and works directly with our corporate Director of Operations to ensure that the branch is supported with information and resources to operate effectively. Management of the hourly workforce to ensure efficiency and profitability are also a priority for the Operations Manager.

Stone Mountain Access Systems, Inc. is a privately owned company that can provide:

• Responsive fast paced work environment
• Opportunity to work with experienced industry professionals.
• Creative and innovative problem-solving focused operations
• Opportunities for growth, training, and development.
• This position is integral in developing and maintaining a culture of safety, respect, and good work practices while directing operations with the direction of the Branch Manager and support of the Corporate Director of Operations. Manage shop and field staff, preparing work schedules appropriate to client needs.
• Collaborate with Construction Manager/General Manager to ensure proper staff and equipment is available to meet project needs.
• Inventory management and procurement related to supplies, parts and tools.
• Manage repair parts inventory to ensure proper supplies on hand to fulfill client/project requirements.
• Manage Stone Mountain rental equipment repair program and customer repair program for quality and efficiency.
• Assists with Accounts Receivable/Collections as needed.
• Properly address inside sales requests and manage customer service inquiries.
• Communicates areas of accountability and performance expected of personnel assigned.
• Determines standards of performance as a basis to review progress of personnel assigned.
• Ensures proper training of personnel assigned.
• Fosters a cooperative and harmonious working climate conductive to maximize employee morale and productivity.
• Develops individuals for future advancement.
• Ability to speak, read and write English required.
• Ability to speak, read or write Spanish preferred.
• Industry-related technical experience preferred.

Certifications, Licenses, and Registrations

• Driver’s license required.
• Scaffold Certification preferred.

Additional Eligibility Qualifications

• Strong communication skills; thorough and attentive to details; able to prioritize and multitask.
• Proactive and deadline-oriented
• Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and understand a balance sheet and income statement.
• Ability to interact effectively with customers, vendors and employees at all levels of the organization.