Operations Manager, Ambulatory Operations

Medical University of South Carolina; Columbia, Northern (SC, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

The Medical University of South Carolina seeks a Manager, Ambulatory Operations to lead operational support, project management, and data-driven analysis across MCP’s ambulatory network. This role partners with system and division leaders to review metrics, improve performance, and drive efficiency in multiple sites.

Responsibilities include developing processes for metric review, coordinating budget-related activities, and advancing clinical and non-clinical workflows to enhance quality and

Qualifications

• Master's degree in health administration or business administration is required.
• 1+ years progressive work experience in a related field.
• Bachelor's degree or equivalent education and/or relevant work experience is required.

Responsibilities

• Track and organize operational metrics across MCP ambulatory locations.
• Develop processes to review metrics with MCP ambulatory leadership.
• Execute project plans to improve performance in partnership with system and division teams.
• Support budget processes and drive improvements in department workflows.

Skills

Operations analysis

Project management

Data-driven analyses

Education

Master's degree in health administration or business administration

Bachelor's degree or equivalent education and/or relevant work experience

Job description

Job Description Summary

The Manager, Ambulatory Operations reports to MCP’s Executive Director for Ambulatory Operations. This position provides operational support, project management, and data-driven analyses across all MUSC Health pillar goals and across all locations within MCP’s ambulatory network. Specific duties will include tracking and organizing operational metrics, developing processes to review those metrics with MCP ambulatory leadership, executing project plans to improve performance, in partnership with system and division level teams.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001858 MCP - MUSC Health Partners Administration

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Job Description

The Manager, Ambulatory Operations reports to MCP’s Executive Director for Ambulatory Operations. This position provides operational support, project management, and data-driven analyses across all MUSC Health pillar goals and across all locations within MCP’s ambulatory network. Specific duties will include tracking and organizing operational metrics, developing processes to review those metrics with MCP ambulatory leadership, executing project plans to improve performance, in partnership with system and division level teams.

Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area-based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Experience

Education: Master's degree in health administration or business administration. Experience: 1+ years progressive work experience

Additional Job Description

Education: Bachelor's degree or equivalent education and/or relevant work experience Work Experience. Experience: 5 years progressive work experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees