Operations Manager, Ambulatory Operations

MUSC Health; Columbia (SC); On-site; USD 90,000 - 115,000; Full time

Job summary

MUSC Health is seeking a Manager, Ambulatory Operations to lead operational support, project management, and data-driven analyses across the ambulatory network. The role reports to the Executive Director for Ambulatory Operations and collaborates with system and division teams to improve performance and efficiency.

Qualifications include a Master's in health administration or MBA, plus 1+ years of progressive experience; a Bachelor's degree or equivalent and 5 years of experience are also noted.

Qualifications

• Master's degree in health administration or business administration.
• 1+ years progressive work experience.
• Bachelor's degree or equivalent education and 5 years progressive work experience.

Responsibilities

• Provide operational support, project management, and data-driven analyses across MUSC Health pillar goals and ambulatory locations.
• Track and review operational metrics with MCP ambulatory leadership and develop processes for performance review.
• Support budget processes and collaborate with leaders to improve workflows, productivity, and quality outcomes.

Education

Master's degree in health administration or business administration

Bachelor's degree or equivalent education

Job description

Job Description Summary

The Manager, Ambulatory Operations reports to MCP’s Executive Director for Ambulatory Operations. This position provides operational support, project management, and data-driven analyses across all MUSC Health pillar goals and across all locations within MCP’s ambulatory network. Specific duties will include tracking and organizing operational metrics, developing processes to review those metrics with MCP ambulatory leadership, executing project plans to improve performance, in partnership with system and division level teams.

Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area-based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001858 MCP - MUSC Health Partners Administration

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Job Description

The Manager, Ambulatory Operations reports to MCP’s Executive Director for Ambulatory Operations. This position provides operational support, project management, and data-driven analyses across all MUSC Health pillar goals and across all locations within MCP’s ambulatory network. Specific duties will include tracking and organizing operational metrics, developing processes to review those metrics with MCP ambulatory leadership, executing project plans to improve performance, in partnership with system and division level teams. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area-based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Experience

Education: Master's degree in health administration or business administration. Experience: 1+ years progressive work experience

Additional Job Description

Education: Bachelor's degree or equivalent education and/or relevant work experience Work Experience. Experience: 5 years progressive work experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees