Operations Manager

Trinzic; Washington (District of Columbia); On-site; USD 180,000 - 230,000; Full time

Job summary

KBR is seeking an Operations Manager to lead day-to-day IT operations supporting DoD programs. You will oversee technical teams, ensure operational readiness, and maintain service delivery in line with contractual and DoD standards.

You will collaborate with engineering, cybersecurity, and program management to ensure excellence, compliance, and customer satisfaction in a demanding government-focused environment.

Qualifications

• Must be a U.S. Citizen.
• Active DoD Top Secret Security Clearance required.
• Bachelor's degree in related field.
• DoD 8570.01-M IAM Level II Certification and PMP.
• 15+ years of IT operations experience in a Federal Government environment.
• 10+ years in a senior IT management role for DoD/Federal programs.

Responsibilities

• Lead and manage daily IT operations supporting enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk, and support functions.
• Ensure compliance with DoD cybersecurity requirements and workforce standards.
• Manage staffing, scheduling, and performance metrics.
• Coordinate with Government customers, program management, engineering teams, and subcontractors.
• Monitor performance, identify risks, and implement process improvements.
• Support budgeting, reporting, and resource management.
• Provide leadership and mentorship to technical personnel.

Skills

Leadership

IT operations

Staff management

DoD compliance

Education

Bachelor's degree in related field

DoD 8570.01-M IAM Level II Certification

PMP

Tools

ITSM

DCWF

DoD 8140.01 compliance

Job description

Operations Manager

At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions. Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.

Program Summary

KBR's Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions.

Position is Contingent on Award of Contract.

Job Summary

The Operations Manager provides leadership and oversight for day-to-day IT operations supporting Department of Defense programs. This position is responsible for managing technical personnel, ensuring operational readiness, maintaining service delivery performance, and overseeing enterprise IT operations in accordance with contractual requirements and DoD standards. The Operations Manager works closely with engineering, cybersecurity, and program management teams to ensure operational excellence, compliance, and customer satisfaction.

Roles And Responsibilities

• Lead and manage daily IT operations supporting enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk activities, and operational support functions.
• Ensure compliance with DoD cybersecurity requirements, DoD 8140.01 workforce standards, and contractual obligations.
• Manage staffing, scheduling, operational metrics, and performance objectives.
• Coordinate with Government customers, program management, engineering teams, and subcontractors to ensure successful mission execution.
• Monitor operational performance, identify risks, and implement continuous process improvements.
• Support operational planning, technical reviews, budgeting, reporting, and resource management.
• Provide leadership, mentorship, and professional development for technical personnel while promoting operational excellence and customer satisfaction.

Basic Qualifications

• Must be a U.S. Citizen. Active DoD Top Secret Security Clearance required.
• Bachelor's degree in related field.
• DoD 8570.01-M IAM Level II Certification, PMP
• Must meet requirements in accordance with DoD 8140.01 for System Administration Core compliance as defined within the DoD Cyber Workforce Framework (DCWF).
• Minimum of 15 years of demonstrated experience in IT operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment.
• Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government or Department of Defense (DoD) operations.
• Demonstrated experience leading technical operations teams responsible for enterprise IT services, system administration, network operations, and customer support.
• Proven experience