Operations Manager

Franklin; Washington (District of Columbia); On-site; USD 100,000 - 160,000; Full time

Job summary

Franklin is seeking an experienced Operations Manager to lead planning, direction, and coordination of day-to-day operations in a fast-paced environment.

You will analyze operational data, collaborate with finance, HR, and IT, manage budgets and metrics, ensure regulatory compliance, and drive continuous improvements with ERP/CRM tools.

Qualifications

• Bachelor's degree in Operations Management, Business Administration, or related field.
• Advanced degree (MBA, MS) preferred.
• Minimum 5 years of experience in operations management.
• Professional certifications such as Six Sigma or APICS.

Responsibilities

• Oversee planning, direction, and coordination of operations for maximum efficiency.
• Analyze operations data to identify trends, opportunities, and challenges.
• Collaborate with finance, HR, and IT teams.
• Communicate with vendors, suppliers, and customers.
• Stay up-to-date with industry trends and best practices.
• Manage and optimize budgets, forecasts, and metrics.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Analytical skills

Communication

Interpersonal skills

Fast-paced environment adaptability

Education

Bachelor's degree in Operations Management/Business Administration

MBA or MS preferred

Tools

ERP systems

CRM systems

Job description

Job Overview

We are seeking an experienced Operations Manager to join our team. The successful candidate will have a strong background in operations management, excellent analytical and communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities

1. Oversee the planning, direction, and coordination of operations to achieve maximum efficiency and productivity.
2. Analyze operations data to identify trends, opportunities, and challenges.
3. Collaborate with internal teams, including finance, HR, and IT.
4. Communicate with external partners, including vendors, suppliers, and customers.
5. Stay up-to-date with industry trends, regulatory changes, and operations best practices.
6. Manage and optimize operational budgets, forecasts, and metrics.
7. Ensure compliance with regulatory requirements and internal policies.

Requirements

1. Bachelor's degree in Operations Management, Business Administration, or related field.
2. Advanced degree (e.g., MBA, MS) preferred.
3. Minimum 5 years of experience in operations management.
4. Professional certifications, such as Six Sigma or APICS.
5. Strong analytical, communication, and interpersonal skills.
6. Ability to work in a fast-paced environment.
7. Proficiency in operations management software, such as ERP or CRM systems.

Nice to Have

1. Experience with operations data analytics and visualization tools.
2. Knowledge of regulatory requirements, such as OSHA or environmental regulations.
3. Familiarity with lean operations principles and practices.