Operations Manager

Riverstone Logistics; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Riverstone Logistics is seeking an Operations Manager to support the General Manager in supervising a client-based operation at the local level. You will help maximize labor efficiency while reducing overhead, analyze operations, and maintain Lean warehouse principles to improve performance.

This role is primarily office or warehouse based. You will oversee daily activities, ensure safety and compliance, coordinate with clients, and lead a team of Extra Milers to meet site objectives, while

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• 3–5 years of warehouse distribution and/or supply chain operations with at least 1 year supervisory experience preferred.
• Exposure to Lean principles, systems, and tools where applicable.

Responsibilities

• Support the General Manager in meeting and exceeding client service goals.
• Drive and evangelize company culture through hands-on training and onboarding.

Skills

Customer Focus

Drive for Results

Ethics and Values

Problem Solving

Conflict Resolution

FunctionalTechnical Learning

Managing and Measuring Work

Timely Decision Making

Developing Direct Reports & Others

Delegation

Motivating Others

Organizing

Education

High School Diploma/GED or equivalent

Bachelor's Degree

Tools

Lean principles

Job description

Company Overview

Riverstone Logistics RLX is a big and bulky supply chain powerhouse delivering seamless final mile middle mile warehousing fulfillment and storage solutions through a nationally integrated platform Founded in 2017 by five partners who believed logistics could be built around something bigger than moving freight we began with furniture delivery and grew into a nationwide provider serving complex supply chains across the United States We are a purpose driven company We exist to use our God given talents and opportunities to love our neighbors serve our communities and improve our industry That purpose shapes how we lead our teams how we partner with our customers and how we take ownership of every delivery Our people who we call Extra Milers bring genuine integrity and care to every mile If you lead well communicate with clarity and want your work to mean something we want to meet you If youre looking for a place where people genuinely matter youve found it

Position Summary

The Operations Manager supports the General Manager with supervision of a client based operation by successfully facilitating the client relationship at the local level This position assists in maximizing labor efficiency while minimizing overhead and operational expenses The Operations Manager also conducts operational analyses audits current procedures to monitor and improve the efficiency of operations The Operations Manager will spend most of hisher time in the office or warehouse maximizing the performance of the site

Competencies

• Customer Focus
• Drive for Results
• Ethics and Values
• Problem Solving
• Conflict Resolution
• FunctionalTechnical Learning
• Managing and Measuring Work
• Timely Decision Making
• Developing Direct Reports & Others
• Delegation
• Motivating Others
• Organizing

Essential Duties and Responsibilities

• Supporting the General Manager in the meeting and exceeding client service goals
• Driving maintaining and evangelizing the Company culture purpose and core beliefs through hands on training effective onboarding and selection of new Extra Milers within the location
• Oversee operations and ensure objectives are being met
• Act as a Locations point of contact in absence of General Manager
• Ensure the implementation and maintenance of Lean warehouse principles when applicable
• Enforce company compliance standards across the entire operation
• Maintain a professional appearance always while setting an example for employees alike
• Ensure the planning and scheduling of third party transportation services are executed in a timely manner when applicable
• Manage and perform activities related to dispatching routing and tracking transportation
• Support an environment that fosters open and positive team communication
• Build a strong rapport with our service providers and clients
• Communicate dailyshift goals of facility; devise communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
• Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
• Enforce location safety management plans
• Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers
• Manage a team of direct reports punctuality performance PTO discipline coaching etc
• Advise Extra Milers on safety security employee relations scheduling training grievances and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner
• Perform other duties as assigned

Minimum Qualifications

• Knowledge Skills and Abilities
• High School DiplomaGED or equivalent required
• Bachelors Degree preferred
• 3 5 years of warehouse distribution andor supply chain operations preferred with at least 1 year of supervisory experience strongly preferred
• Exposure to Lean principles systems and tools where applicable
• Must have reliable transportation to commute to the workplace and attend client meetings as necessary
• This may involve traveling to various locations within the specific region for the client

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job the employee is regularly required to walk and stand for long periods of time communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer related messaging The employee is occasionally required to maneuver about the work areas and movemanipulate various objects and there may be an occasional need to lift up to 100 pounds This position may require extended work hours and travel

Note

This job description in no way states or implies that these are the only duties to be performed by the employees incumbent in this position Employees will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments To perform this job successfully the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others The requirements listed in this document are the minimum levels of knowledge skills or abilities This document does not create an employment contract implied or otherwise other than an at will relationship

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability Riverstone Logistics also complies with the Immigration Reform & Control Act and E Verify so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request