Operations Manager

Jewish Community Center of Greater Baltimore; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

The Jewish Community Center of Greater Baltimore is seeking an Operations Manager to provide proactive operational and logistical support for our community initiatives, including J Life, Arts Enrichment, J NEXT, and large events. The role emphasizes systems, data tracking, and multi-project coordination in a fast-paced environment.

Ideal candidates are highly organized, detail-oriented, and comfortable using data tools. Evening/weekend availability may be required for program needs.

Qualifications

• Strong organizational and administrative skills with excellent attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience in administrative support, program coordination, operations, or event logistics preferred.

Responsibilities

• Support logistics including scheduling, room setup, supplies, vendor coordination, staffing needs, and communications.
• Maintain program data including attendance tracking.
• Assist with budget tracking, purchasing, reimbursements, and basic financial documentation.
• Provide on-site support for select programs, events, and community engagement initiatives.
• Help maintain organized systems for calendars, files, documentation, and project tracking.

Skills

Organizational skills

Administrative excellence

Communication skills

Team collaboration

Data systems familiarity

Event logistics

Education

High school diploma

Nonprofit management education preferred

Tools

Salesforce or similar platforms

Job description

Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community. We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees. We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.

SUMMARY: The Operations Manager applies a proactive approach to operational, and logistical support for the JCC’s impactful initiatives. This includes but is not limited to J Life (Jewish Life), Arts Enrichment, J NEXT (Adults), and other large scale community events. This role helps manage systems and support the execution of events and community engagement efforts that advance the JCC’s strategic goals. These logistics will include enrollment, procurement, event flow, communication, etc. This position is ideal for someone who is highly organized, detail-oriented, and energized by turning systems into well-executed programs. The role requires strong follow-through, comfort with systems and data tracking, and the ability to support multiple projects at once in a fast-paced, collaborative environment.

WHAT YOU WILL DO:

• Support logistics including scheduling, room setup, supplies, vendor coordination, staffing needs, and communications
• Maintain program data including attendance tracking
• Support preparation of post event reports
• Assist with budget tracking, purchasing, reimbursements, and basic financial documentation for assigned initiatives
• Help maintain organized systems for calendars, files, documentation, and project tracking
• Provide on-site support for select programs, events, and community engagement initiatives
• Perform other related administrative and operational duties as assigned

WHO YOU ARE:

• Strong organizational and administrative skills with excellent attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to work both independently and collaboratively across teams
• Experience in administrative support, program coordination, operations, or event logistics preferred
• Comfort working with data systems and willingness to learn tools such as Salesforce or similar platforms
• Creative problem-solving skills and a proactive, solutions-oriented mindset
• Ability to work occasional evenings and/or weekends based on program needs
• High school diploma or equivalent required; additional education or experience in nonprofit management, Jewish communal service, arts administration, or related field preferred

PHYSICAL SKILLS AND WORK ENVIRONMENT: The employee may be required to sit or stand for extended periods of time while performing administrative tasks or supporting programs. The work environment may include occasional fast-paced, high-traffic program or event settings. The employee may be required to lift and/or move up to 25 pounds. The role requires frequent interaction with staff, community members, and program participants. The workspace may be busy and at times noisy during program and event operations.

COMPENSATION AND BENEFITS: Salary (or Salary Range): $18/hour- 20/hour commensurate with experience. This job description is not intended to be all-inclusive, and incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.

The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.