Operations Manager

United States Digital Space LLC; United States; Hybrid; USD 168,000 - 205,000; Full time

Job summary

the company is seeking an Singapore Operations Manager to scale its MAS-regulated business, overseeing trading, staking, and custody while ensuring regulatory rigor and operational resilience.

Reporting to the Singapore Country Director, you will design and implement policies, risk controls, and incident response processes, coordinating with Legal, Compliance, Finance, Product, and Security. This is a remote-first role with quarterly in-person surges.

Qualifications

• 10+ years of experience in Singapore financial services, capital markets, or operations strategy, including 5+ years in a supervisory capacity.
• Experience within a MAS-regulated capital markets dealer, with focus on trade supervision across crypto, equities, or derivatives
• Prior experience serving as senior management, director, or an approved representative of a MAS-regulated entity
• Demonstrated ability to develop and improve operational processes to drive efficiency at scale
• Strong cross-functional collaboration skills with proven ability to engage and influence senior stakeholders
• Excellent communication and presentation skills; able to produce externally ready materials with minimal review
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Support the Country Director in overseeing CBSG operations to ensure MAS regulatory and contractual alignment.
• Implement and maintain policies, procedures, SLA frameworks, and risk management processes across key workstreams.
• Establish supervision frameworks across trading, staking, and custody operations per MAS requirements.
• Build resilient operational frameworks with risk identification, contingency planning, and disruption mitigation.
• Coordinate incident responses and communicate with regulators and service providers.
• Partner with Legal, Compliance, Finance, Product, and Security to manage critical operations and risk initiatives.
• Support first-line-of-defense activities across launch assessments, staffing, and audits.

Skills

Leadership experience

MAS regulatory knowledge

Cross-functional collaboration

Communication & presentation

AI governance

Job description

Ready to do the most impactful work of your career? Atthe company, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. the company is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at the company.

The Singapore Operations Manager reports to the the company Singapore (CBSG) Country Director and plays a critical role in scaling our regulated business under MAS. This role owns the design and execution of operational frameworks across trading, staking, and custody — ensuring CBSG operates with the rigor, resilience, and regulatory alignment expected of a licensed capital markets dealer.

What You'll Do

• Support the Country Director in overseeing operational functions within CBSG and across intragroup and third-party providers, ensuring delivery aligns with MAS regulations and contractual obligations

• Implement and maintain operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams

• Establish and maintain supervision frameworks across CBSG's trading, staking, and custody operations in line with MAS regulatory and best-practice requirements

• Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to protect business continuity

• Coordinate operational incident responses, facilitating timely communication with internal stakeholders, regulators, and third-party service providers

• Partner with cross-functional teams — including Legal, Compliance, Finance, Product, and Security — to project manage critical operations and risk-related initiatives

• Support first-line-of-defense operations across launch assessments, approvals, staffing, and audit activities

Required Skills & Experience

• 10+ years of experience in Singapore financial services, capital markets, or operations strategy, including 5+ years in a supervisory capacity

• Experience within a MAS-regulated capital markets dealer, with focus on trade supervision across crypto, equities, or derivatives

• Prior experience serving as senior management, director, or an approved representative of a MAS-regulated entity

• Demonstrated ability to develop and improve operational processes to drive efficiency at scale

• Strong cross-functional collaboration skills with proven ability to engage and influence senior stakeholders

• Excellent communication and presentation skills; able to produce externally ready materials with minimal review

• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

P78202

Pay Transparency Notice:

The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus):

$239,000-$239,000 SGD

• *Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.

• *Equal Opportunity Employer: the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.*

• *US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.*

• *Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]the company.com. Need screen reading technology?*

• *Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.*