Operations Manager

Convergint; Tampa (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

10 Company Holidays and PTO starting ;

Medical, Dental & Vision Plan

Life insurance & Disability Plan

Wellness Program

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement plan or company

Job summary

Convergint is seeking a full-time Operations Manager to join our growing, values-driven team in Tampa, FL. You will oversee branch operations, drive project and contract execution, and lead a team to deliver outstanding service to customers and communities.

The role emphasizes strong leadership, budget awareness, and coordination of proposals, bookings, and invoicing, with a focus on customer satisfaction and safety in a diverse, equal-opportunity environment.

Qualifications

• 3–5 years operations, service, field or project management experience.
• Strong leadership and team development capabilities.
• Solid cost control and financial analysis skills.

Responsibilities

• Manage, oversee and coordinate branch operation activities including planning, bidding and bookings.
• Coach and train Operations staff to improve skills.
• Ensure customer satisfaction on all accounts and oversee contracts.
• Review contracts, manage labor and subcontractors, schedule work and handle invoicing/collections.
• Perform additional duties as required.

Skills

Management skills

Leadership

Financial analysis

MS Office

Education

College degree or trade school

Tools

Microsoft Outlook

Project

Excel

Word

PowerPoint

Job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Manager.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
Convergint’s greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
Coach, council and train the Operations force to improve individual skills.
Overall responsibility for customer satisfaction on all installed accounts.
Overall responsibility for execution of contracts – estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
Performs other duties and responsibilities as requested or required.
What You’ll Need
Strong management skills related to Project Management.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years operations, service or field or project management
Previous project supervisory
Preferred Experience: (but not required):
Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.