Operations Manager

Jani-King International; St. Louis (MO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid vacation

Paid holidays

Bonus & commission

Growth opportunities

Training & mentorship

Job summary

Jani-King of St. Louis is seeking an Operations Manager to oversee regional cleaning operations across the Greater St. Louis area. You will collaborate with franchise owners and clients to ensure service quality, launch new accounts smoothly, and uphold brand standards.

The role blends fieldwork with planning, offering a hands-on leadership position that drives customer retention, service quality, and regional growth. Salary range is $70,000–$80,000 per year with potential bonus and commission.

Qualifications

• 4+ years of management experience in the commercial cleaning industry.
• Strong background in client relations and negotiations.
• Technical expertise in floor care and specialty services.
• Proven ability to influence, coach, and motivate others.
• Excellent communication and organizational skills.
• Flexibility to work one Saturday per month, at least one evening per month, and additional nights or weekends as business needs require.
• Valid driver’s license, clean driving record, and reliable transportation for travel across the Greater St. Louis area.

Responsibilities

• Strengthen client relationships as the main point of contact for key accounts.
• Support quality and brand standards through regular reviews with franchise owners.
• Guide account startups and coordinate smooth launches with operational planning.
• Provide operational expertise in cleaning methods, floor care, and specialty services.
• Partner with sales during walkthroughs to ensure service capabilities meet commitments.
• Monitor account activity and outcomes to support continuous improvement.
• Promote safety and compliance with OSHA requirements and client standards.

Skills

Management experience

Client relations

Influence & motivation

Communication skills

Flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

Sales Full Time Management St Louis, St. Louis, MO, US

5 days ago Requisition ID: 1141

Salary Range: $70,000.00 To $80,000.00 Annually

OPERATIONS MANAGER

Jani-King of St. Louis | St. Louis, MO

Lead with Expertise. Drive Operational Excellence. Build Lasting Relationships.

Jani-King International is the global leader in commercial cleaning franchising, with over6,500 franchisees and 120 regional offices worldwide. For more than55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more, delivering professional cleaning services and unmatched customer satisfaction.

We are seeking a motivatedOperations Manager to join ourSt. Louis Regional Office. This role is central to ensuring client satisfaction and operational success across the Greater St. Louis area. You'll work directly with franchise owners and clients, ensuring services meet expectations, new accounts launch smoothly, and local operations align with brand standards.

Position Summary

As an Operations Manager, you'll be the bridge between franchise owners, clients, and regional leadership. You'll strengthen customer relationships, guide franchise owners in delivering services that meet brand standards, and provide operational support for new business. This role combines fieldwork and client interaction with office-based planning and reporting. It's ahands-on position where your influence and expertise will help drive customer retention, service quality, and regional growth.

Key Responsibilities

• Strengthen Client Relationships: Serve as the main point of contact for key accounts, building trust through regular communication and responsive support.
• Support Quality and Brand Standards: Conduct brand reviews with franchise owners, recommend improvements, and ensure services align with client expectations.
• Guide Account Startups: Help coordinate smooth launches of new accounts by supporting franchise owners with resources and operational planning.
• Provide Operational Expertise: Share best practices in cleaning methods, floor care, and specialty services to ensure quality results.
• Partner with Sales: Join walkthroughs and proposals to provide operational input and ensure commitments match service capabilities.
• Monitor Performance: Track account activity and outcomes, providing insights that support continuous improvement.
• Promote Safety and Compliance: Reinforce company policies, OSHA requirements, and customer-specific standards across accounts.

What We're Looking For

• 4+ years of management experience in the commercial cleaning industry
• Strong background in client relations and negotiations
• Technical expertise in floor care and specialty services
• Proven ability to influence, coach, and motivate others
• Excellent communication and organizational skills
• Flexibility to work one Saturday per month, at least one evening per month, and additional nights or weekends as business needs require
• Valid driver's license, clean driving record, and reliable personal transportation for travel throughout the Greater St. Louis area

Why You'll Love Working Here

$70,000 – $80,000/year (DOE) + bonus & commission

• Medical, dental, vision, 401(k), paid vacation, paid holidays, and more
• Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
• Impact: Play a key role in client satisfaction and franchise success.
• Growth Potential: Advance within a global organization.
• Support & Training: Access to proven systems, resources, and mentorship.
• Culture: Be part of a collaborative, energetic regional team.

Location and Work Environment

This position is based at ourJani-King St. Louis Regional Office:

St. Louis, MO 63146

You'll spend time in the office working with regional leadership, but much of your role will be out across theGreater St. Louis area meeting with clients and supporting franchise owners. This isnot a desk-bound role, expect a mix of planning, fieldwork, and face-to-face engagement. Occasionally, you may assist with light materials for client visits or regional events.

We foster ateam-oriented, fast-paced environment where collaboration is encouraged, leadership is accessible, and your contributions directly influence regional success.

“At Jani-King, we don't just build careers — we build opportunity.”

Jani-King International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.