Operations Manager

OTC Industrial Springboard; Spartanburg (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

The Operations Manager at OTC Industrial Rotating Equipment Group (REG) in Spartanburg, SC leads cross-functional teams to drive safety, quality, productivity, and profitability across pump and rotating equipment repair, distribution, and field service operations. Regular travel of 0–10% is expected as part of coordinating multiple sites.

The role requires a Bachelor’s degree and 3+ years in operations management, with strong MS Office skills and the ability to manage KPIs and budgetary

Qualifications

• Bachelor's degree in Business, Engineering, or related field (required).
• Minimum 3 years in service or operations management.
• Proven ability to develop talent and lead performance-driven teams.
• Strong multitasking skills with the ability to meet tight deadlines under pressure.
• Proficiency in MS Office Suite

Responsibilities

• Lead operations to achieve safety, service, quality, and financial objectives.
• Manage profit & loss (P&L), budgeting, and forecasting for the business unit.
• Identify and address operational issues promptly.
• Support team collaboration, fostering a strong performance-driven culture.
• Monitor, analyze, and report on operational performance metrics to senior leadership.
• Accountable for overseeing inventory management, implementing inventory control measures, and supervising warehouse staff.
• Provide facility management support as needed.
• Provide operational support as needed.
• Serve as a professional ambassador of the company, upholding our mission and core values.

Skills

Leadership

Cross-functional teamwork

Team management

Multitasking

MS Office

Education

Bachelor's degree in Business, Engineering, or related field

Tools

MS Office Suite

Infor CSD

Board reporting systems

Job description

Job Title: Operations Manager
Type: Exempt
Department: Operations
Location: Spartanburg, SC
Travel Requirement: Regular travel to assigned business unit [0-10%]

About the Company

The OTC Industrial Rotating Equipment Group (REG) is a growing network of [16] companies across the United States, providing comprehensive solutions for rotating equipment, process equipment, and fluid handling systems. We serve the industrial and municipal markets with a wide range of services—from sales and distribution to in-house and field repair. Our commitment to excellence is reflected in our motto: “We service what we sell.”
Our team is comprised of diverse, skilled professionals including engineers, sales personnel, technicians, machinists, welders, and electricians, all working together to keep America's infrastructure running.

Position Summary

The Operations Manager is a key leadership role responsible for overseeing operational performance, customer service, and financial results. This position drives safety, quality, productivity, and profitability while aligning with company goals and supporting growth initiatives.
You will lead cross-functional teams, manage KPIs, and partner with internal stakeholders to ensure consistent, high-quality service delivery in pump and rotating equipment repair, distribution, and field service operations.

Key Responsibilities

• Lead operations to achieve safety, service, quality, and financial objectives.
• Manage profit & loss (P&L), budgeting, and forecasting for the business unit.
• Identify and address operational issues promptly.
• Support team collaboration, fostering a strong performance-driven culture.
• Monitor, analyze, and report on operational performance metrics to senior leadership.
• Accountable for overseeing inventory management, implementing inventory control measures, and supervising warehouse staff
• Provide facility management support as needed.
• Provide operational support as needed.
• Serve as a professional ambassador of the company, upholding our mission and core values.

Qualifications

• Bachelor's degree in Business, Engineering, or related field (required).
• Minimum 3 years in service or operations management.
• Proven ability to develop talent and lead performance-driven teams.
• Strong multitasking skills with the ability to meet tight deadlines under pressure.
• Proficiency in MS Office Suite

Preferred Qualifications

• Strong technical knowledge of pump systems, rotating machinery, and related components.
• Proficiency with P&L responsibility
• Proficient in Infor CSD and Board reporting systems.