Operations Manager

OTC Industrial Technologies; Spartanburg (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

OTC Industrial Technologies in Spartanburg, SC seeks an Operations Manager to oversee operational performance, customer service, and financial results. You will lead cross-functional teams, drive safety and productivity, and partner with internal stakeholders to ensure high-quality service delivery in pump and rotating equipment repair, distribution, and field service operations.

The role requires a Bachelor's degree and at least 3 years in operations management, with a focus on achieving KPIs

Qualifications

• Bachelor's degree in Business, Engineering, or related field.
• Minimum 3 years in service or operations management.
• Proven ability to develop talent and lead performance-driven teams.
• Strong multitasking skills with the ability to meet tight deadlines under pressure.
• Proficiency in MS Office Suite.

Responsibilities

• Lead operations to achieve safety, service, quality, and financial objectives.
• Manage profit & loss (P&L), budgeting, and forecasting for the business unit.
• Identify and address operational issues promptly.
• Support team collaboration, fostering a strong performance-driven culture.
• Monitor, analyze, and report on operational performance metrics to senior leadership.
• Accountable for overseeing inventory management, implementing inventory control measures, and supervising warehouse staff
• Provide facility management support as needed.
• Provide operational support as needed.
• Serve as a professional ambassador of the company, upholding our mission and core values.

Skills

Leadership

Operations management

KPIs

Cross-functional teamwork

Education

Bachelor's degree in Business/Engineering/related field

Tools

MS Office Suite

Job description

Job Title: Operations ManagerType: ExemptDepartment: OperationsLocation: Spartanburg, SCTravel Requirement: Regular travel to assigned business unit [0-10%]

About the Company

The OTC Industrial Rotating Equipment Group (REG) is a growing network of [16] companies across the United States, providing comprehensive solutions for rotating equipment, process equipment, and fluid handling systems. We serve the industrial and municipal markets with a wide range of services—from sales and distribution to in-house and field repair. Our commitment to excellence is reflected in our motto: “We service what we sell.”Our team is comprised of diverse, skilled professionals including engineers, sales personnel, technicians, machinists, welders, and electricians, all working together to keep America's infrastructure running.

Position Summary

The Operations Manager is a key leadership role responsible for overseeing operational performance, customer service, and financial results. This position drives safety, quality, productivity, and profitability while aligning with company goals and supporting growth initiatives.You will lead cross-functional teams, manage KPIs, and partner with internal stakeholders to ensure consistent, high-quality service delivery in pump and rotating equipment repair, distribution, and field service operations.

Key Responsibilities

• Lead operations to achieve safety, service, quality, and financial objectives.
• Manage profit & loss (P&L), budgeting, and forecasting for the business unit.
• Identify and address operational issues promptly.
• Support team collaboration, fostering a strong performance-driven culture.
• Monitor, analyze, and report on operational performance metrics to senior leadership.
• Accountable for overseeing inventory management, implementing inventory control measures, and supervising warehouse staff
• Provide facility management support as needed.
• Provide operational support as needed.
• Serve as a professional ambassador of the company, upholding our mission and core values.

Qualifications

• Bachelor's degree in Business, Engineering, or related field (required).
• Minimum 3 years in service or operations management.
• Proven ability to develop talent and lead performance-driven teams.
• Strong multitasking skills with the ability to meet tight deadlines under pressure.
• Proficiency in MS Office Suite

Preferred Qualifications

• Strong technical knowledge of pump systems, rotating machinery, and related components.
• Proficiency with P&L responsibility
• Proficient in Infor CSD and Board reporting systems.