Operations Manager

FMC Ice Sports; Somerville (MA); On-site; USD 57,000 - 65,000; Part time

Job summary

A leading company in ice sports facility management is seeking an Operations Manager for its various arenas in Massachusetts. The position offers an engaging role in overseeing facility operations, managing staff, and ensuring excellent customer service, along with competitive compensation and benefits.

Benefits

Medical, dental, and vision benefits

Earned time after eligibility period

Qualifications

• Minimum two years of work experience in ice arena operations.
• Self-starter with problem-solving capabilities.
• Strong ability to communicate with diverse groups.

Responsibilities

• Oversee operations at multiple ice arenas.
• Supervise facility maintenance and janitorial duties.
• Coordinate staff and customer service efforts.

Skills

Organizational Skills

Communication

Problem Solving

Flexibility

Education

High School Diploma or equivalent

Job description

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Description

Facility Management Corporation, known as “FMC Ice Sports,” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

Description

Facility Management Corporation, known as “FMC Ice Sports,” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

The Operations Manager, reporting directly to the Arena Manager, will oversee operations at our Somerville, Everett, Cambridge and East Boston arenas including supervising and supporting all programs and services the facility provides. Routine maintenance and janitorial functions of the facility while it is open to the public, is required. This position will work alone and with other positions as required by the facility activities schedule. Work schedule may include nights, weekends and some holidays as necessary to meet the needs of our patrons and to complete job responsibilities

Key areas of responsibility will focus on facility operations, staff coordination and customer service.

Full-Time position. Eligible for medical, dental, vision, HSA and earned time after eligibility period is met.

Requirements

Preferred Skills and Qualifications:

• Minimum of two (2) years' work experience in an ice arena with some level of responsibility to the operations and maintenance functions, including knowledge of equipment.
• Must be a self-starter with ability to analyze situations and develop solutions to problems with minimal supervision.
• Ability to communicate effectively both verbally and in writing, with a variety of individuals and groups, interested in recreational matters, representing different interests.
• Ability to develop "out of the box" ideas for increasing sales and controlling costs.
• Must possess strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.
• Flexibility to work varying hours especially as seasons and service needs change.
• Proven ability to work with and understand the needs of children of various ages and be committed to working with participants from a variety of backgrounds.
• Must have a valid Driver's License and comply with the safety regulations regarding operation of an ice resurfacer and ice edger.
  
  

Compensation: Base pay range: $57,500 - $65,000 annually.

*Eligible for annual increase of 2% - 4% based upon performance. Eligible for year-end discretionary bonus. Individual comepnsation packages are based upon various factors unique to each candidate. *

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Recreational Facilities

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