Operations Manager

Genuine Parts Company; Shreveport (LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Paid vacation

Paid sick leave

Holiday pay

Job summary

Motion Industries in the United States is seeking an Operations Manager who develops and delivers support services to the sales force, acting as liaison between customers, sales staff, and distribution.

This full-time role requires a high school diploma or GED and 5+ years of related experience; you will supervise 5–10 direct reports and oversee branch inventory, AP, and pricing processes.

Qualifications

• High school diploma or GED with 5+ years of related experience.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills.
• Ability to perform financial calculations and generate reports.
• Demonstrated leadership with a track record of results.
• Ability to manage multiple responsibilities.
• Professional, self-motivated with interpersonal skills.
• Exemplary work ethic and decision-making.

Responsibilities

• Maintain all sales support activities at the branch.
• Train sales staff on systems, databases, and processes.
• Provide customer support including orders, delivery dates, and price changes.
• Implement and maintain pricing per policy.
• Manage collections and invoices.
• Handle accounts payable including expenses, inventory and freight invoices.
• Prepare reports on inquiries, trends, complaints, delivery, or service issues.
• Assist customers and suppliers to resolve order problems.
• Manage branch inventory to meet annual turn goals.
• Fill in for other branch roles as needed.
• Perform other duties as assigned.

Skills

MS Office

Communication skills

Leadership

Financial analysis

Multitasking

Interpersonal skills

Industry experience

Education

High school diploma or GED

Job description

Operations Manager

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY

5-10 Direct Reports0-5 Direct Reports

BUDGET RESPONSIBILITY

Yes

COMPANY INFORMATION

• Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.