Operations Manager

Motion; Birmingham (AL); On-site; USD 60,000 - 95,000; Full time

Job summary

Motion Industries is seeking an Operations Manager to develop, manage, and deliver sales support services at the Birmingham branch. The role coordinates between customers, the sales force, and distribution to ensure smooth operations.

The position requires a high school diploma or GED with 5+ years of related experience. Strong Microsoft Office skills, leadership ability, and excellent communication are essential as you oversee pricing, invoicing, and reporting while guiding staff.

Qualifications

• Requires high school diploma or GED.
• 5+ years of related experience or equivalent combination.

Responsibilities

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and processes.
• Provides customer support including order processing, informing customers of shortages, delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections and responsibility for outstanding invoices.
• Handles all Accounts Payable activities within the branch including expenses, inventory and freight invoices, and debit memos.
• Prepares reports on customer inquiries, sales trends, complaints, delivery or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages branch inventory and replenishes stock to meet annual turn goals.

Skills

Microsoft Office

Communication

Leadership

Financial calculations

Reporting

Multitasking

Interpersonal skills

Education

High School Diploma or GED

5+ years related experience

Tools

Microsoft Office

Job description

Summary

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

Job Duties

• Maintains all sales support activities at the branch.
• Trains sales staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
• Assists customers and suppliers to resolve order problems.
• Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower-level roles within the branch.
• Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision-making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY

5-10 Direct Reports0-5 Direct Reports

BUDGET RESPONSIBILITY

Yes

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.