Operations Manager

Somos Un Pueblo Unido; Santa Fe (NM); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

100% medical insurance

Paid vacation and sick leave

Paid parental leave

18+ paid holidays and days off

401K retirement match

Job summary

Somos Un Pueblo Unido in Santa Fe, NM is seeking an Operations Manager to lead HR, policy, and day-to-day operations aligning with our mission. You will support staff, contractors, and volunteers, shaping a compliant and inclusive workplace.

The role reports to the Administrative Director and requires 3+ years in nonprofit operations or HR, bilingual English/Spanish, and strong organizational and communication skills. 32-hour weeks come with full benefits.

Qualifications

• Minimum 3 years of nonprofit operations, HR, or admin experience.
• Knowledge of HR best practices, employment law, and nonprofit compliance.
• Strong organizational, interpersonal, and communication skills.
• Commitment to equity, inclusion, and staff well-being.
• Bilingual English/Spanish; familiarity with HR software is a plus.

Responsibilities

• Administer and regularly update personnel policies and protocols.
• Coordinate recruitment, onboarding, and offboarding processes.
• Manage benefits tracking in collaboration with external vendors.
• Support Directors with evaluations, work plans, and personnel support.
• Lead staff training on internal policies, workplace safety, and harassment prevention.
• Ensure compliance with federal and local labor laws and support an inclusive work culture.
• Maintain organizational systems for scheduling, communications, file storage, and project management.
• Oversee office infrastructure across counties, vendor contracts, and equipment purchases.
• Support technology coordination including cybersecurity protocols and accounts.
• Lead internal communication and reporting systems for alignment and documentation.
• Maintain records to support government reporting; assist with staff trainings and events.

Skills

Bilingual English/Spanish

HR best practices

Organizational skills

Communication skills

Equity & inclusion

Tools

Microsoft Office Suite

QuickBooks

Clockify

Every Action

HR software

Job description

Operations Manager

Location: Santa Fe, New Mexico

Position Type: Full-time (32-hour work week)

Reports To: Administrative Director

Organizational Overview

Somos Un Pueblo Unido (Somos) is a statewide mission-driven racial and economic justice non-profit organization dedicated to organizing immigrant families and low-wage workers across eight counties in New Mexico. Our work focuses on building long-term community power, protecting rights, improving economic conditions, and strengthening communities. We employ a range of strategies, including direct action, community education, leadership development, litigation, grassroots policy and legislative advocacy, community-based research, and civic engagement.

Position Summary

The Operations Manager is a key member of the leadership team responsible for ensuring organizational systems, internal policies, and day-to-day operations reflect our mission and values. This position leads human resources, supports compliance, and manages certain internal operations to create a supportive environment for staff, contractors, and volunteers.

Key Responsibilities

• Administer and regularly update personnel policies and protocols
• Coordinate recruitment, onboarding, and offboarding processes
• Manage benefits tracking in collaboration with external vendors
• Support Directors with evaluations, work plans, and personnel support
• Lead staff training on internal policies, including workplace safety and harassment prevention
• Ensure compliance with federal and local labor laws and support an inclusive work culture

• Maintain and update organizational systems for scheduling, communications, digital file storage, and project management
• Oversee office infrastructure in five counties, including vendor contracts, supply management, equipment purchasing, and repairs.
• Support technology coordination, including cybersecurity protocols, accounts, and platforms
• Lead internal communication and reporting systems to ensure alignment, efficiency, and documentation

• Maintain records and documentation to support government reporting
• Support coordination of staff training, retreats, and organizational events

Qualifications

• Minimum 3 years of relevant experience in nonprofit operations, human resources, or administration
• Knowledge of HR best practices, employment law, and nonprofit compliance requirements
• Strong organizational, interpersonal, and communication skills
• Commitment to equity, inclusion, and staff well-being
• Bilingual (English/Spanish)
• Familiarity with Microsoft Office Suite, QuickBooks, Clockify, Every Action, HR software is a plus

Compensation & Benefits

• Salary range: competitive, commensurate with experience and qualifications
• 32-hour workweek with full-time benefits
• Generous benefits package including:
• 100% medical insurance
• Paid vacation and sick leave
• Paid parental leave
• 18+ paid holidays and days off
• 401K retirement match plan