Operations Manager

D.p.-Nicoli,-Inc.; Salt Lake City (UT); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

401(k) match

Full medical, dental, vision

Employee ownership

Job summary

D.P. Nicoli, Inc. is seeking a seasoned Operations Manager to lead our Salt Lake City, UT operations. This hands-on leader will oversee multiple branches, coach dispatchers and yard staff, and drive regional growth while upholding safety and service standards.

You will optimize operational systems, manage fleet maintenance, and develop regional training resources. A strong track record in operations, logistics, and team leadership is essential for success in this role.

Qualifications

• 4+ years of progressive experience in operations, dispatch, or logistics.
• Experience leading multi-site teams and complex logistics.
• Strong understanding of dispatch systems and maintenance workflows for heavy equipment.
• CPR/First Aid, Forklift, and Competent Person certifications preferred.

Responsibilities

• Oversee daily operations across multiple branches.
• Lead, coach, and develop Dispatchers, Drivers and Yard teams.
• Ensure safety, compliance, and operational excellence initiatives.

Skills

Operations management

Dispatch systems

Inventory controls

Maintenance workflows

Communication

Coaching

Conflict resolution

CPR/First Aid

Forklift

Competent Person

Education

Bachelor's Degree

Tools

Baseplan

Smartsheet

SQL reporting

Job description

D.P. Nicoli is seeking a seasoned and strategic Operations Manager to lead multi-branch operations in our Salt Lake City, UT location. This role is ideal for a hands-on leader who thrives in a dynamic environment and is passionate about building high-performing teams, optimizing operational systems, and driving regional growth.What You’ll Do:Leadership & StrategyOversee daily operations across multiple branches, ensuring alignment with company goals and service standards.Lead, coach, and develop local Dispatchers, Drivers and Yard teams.Facilitate employee development planning and performance reviews across the region.Champion safety, compliance, and operational excellence initiatives.Operational OversightManage rental fleet reputation, reliability, and maintenance schedules (trucks, booms, forklifts).Coordinate internal and external repairs, including wide load permits and DVIR compliance.Oversee property and rolling stock maintenance, including vendor relationships and service contracts.Monitor and enforce adherence to the DPN Operations Manual and company policies.Process & Systems ManagementLead cycle count reconciliation, order audits, and inventory accuracy across locations.Track and validate timecards, headcount, overtime, and meal periods via Paycom.Maintain and improve dispatch systems, including Baseplan, Smartsheet, and SQL reporting tools.Ensure consistent use of safety training, certifications, and compliance tracking (KPA, CPR/First Aid, Competent Person).Communication & CollaborationEffectively develop a customer service–oriented approach throughout the operations team, ensuring responsiveness, professionalism, and a solutions-first mindset in all internal and external interactions.Serve as the primary liaison between operations and sales leadership.Lead regional operations meetings and contribute to annual operations training.Develop internal training resources and videos to support dispatcher and yard staff development.Represent operations in cross-functional initiatives and strategic planning.Why Join Us?D.P. Nicoli is proud to be a newly established, 100% employee-owned company, offering a unique opportunity to be part of something bigger than just a job. As an employee-owner, you’ll have a direct stake in our success and a voice in shaping our future. We’re growing fast and investing in our people every step of the way.We offer:Employer contributions to your ownership stakeA 401(k) match program to support your long-term financial goalsFull benefits, including medical, dental, vision, and moreA culture that values promotion from within, career development, and team collaborationThis is more than a role—it’s a chance to grow with a company that’s building a legacy of excellence, ownership, and opportunity.What You Bring:4+ years of progressive experience in operations, dispatch, or logistics—preferably in construction, rental, or industrial services.Proven ability to lead multi-site teams and manage complex logistics.Strong understanding of dispatch systems, inventory controls, and maintenance workflows for trucks and boom cranes.Excellent communication, coaching, and conflict resolution skills.Familiarity with trench shoring and slide rail is a plus.CPR/First Aid, Forklift, and Competent Person certifications preferred.Bachelors Degree