Operations Manager

Armor Animal Health; Saint Joseph (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

Armor Animal Health is seeking an Operations Manager to oversee shipping, receiving, inventory, and delivery fleets across the main warehouse and satellite locations in Minnesota. You will partner with Purchasing and Sales to ensure safe, compliant, and efficient operations while leading a high-performing team.

The role emphasizes SOP development, performance coaching, and continuous improvement initiatives to optimize service levels and reduce costs across the network.

Qualifications

• Experience leading shipping, receiving and fleet operations in a distribution setting.
• Ability to coach, train, and manage performance across multiple locations.
• Strong data analysis skills to monitor inventory and route efficiency.
• Experience designing and enforcing standard operating procedures.
• Knowledge of regulatory compliance for transportation and hazmat where applicable.

Responsibilities

• Lead shipping, receiving, and delivery fleet operations across the primary warehouse and satellites.
• Develop, coach, and manage performance of warehousing and fleet staff.
• Establish and enforce SOPs; drive continuous improvement and cost controls.
• Monitor inventory accuracy, route efficiency, and carrier performance; collaborate with Purchasing and Sales.

Skills

Leadership

Coaching

Communication

Data analysis

Process improvement

Continuous improvement

Education

Bachelor’s degree in related field

Tools

Netsuite ERP

Microsoft Office

Job description

Under the general direction of the Director of Operations, the Operations Manager is responsible for overseeing shipping, receiving, inventory, fleet, and distribution operations for the primary warehouse while supporting seven satellite locations. The role partners closely with Purchasing and Sales to ensure efficient, accurate, safe, and compliant operations across the network. Essential job functions and duties include, but are not limited, to:Leadership & ManagementLead, develop, and support shipping, receiving, and delivery fleet personnelCoaching, training, performance management, and disciplineMaintain an active leadership role on the company management teamEstablish and enforce standardized operating procedures across all locationsOperations, Process Improvement & MetricsLead continuous improvement initiatives focused on efficiency, service levels, scalability, and cost controlDesign, monitor, and report on key operational metrics including shipping performance, fleet utilization, inventory accuracy, and route efficiencyAnalyze data to identify trends, risks, and cost-reduction opportunitiesInventory Management & AccuracyOversee inventory control practices to maintain high inventory accuracyMonitor inventory levels as supply and demand changePartner with Purchasing and Sales to proactively address in-stock, low-stock, and over-stock risksSupport cycle counts, root-cause analysis, and corrective actionsRecommend improvements to warehouse layout, slotting, and organizationShipping, Fleet & Route ManagementManage incoming freight, outbound shipping, and company-owned delivery fleet operationsLead route planning and scheduling to balance efficiency, cost, compliance, and customer serviceCreate load sheets and ensure proper delivery documentationEnsure compliance with truck weight limits, skid counts, and delivery requirementsCompliance, Safety & EquipmentEnsure compliance with all applicable transportation and hazardous materials regulationsObtain and maintain 49 CFR Hazardous Materials certification (if not already certified)Ensure proper hazmat training, documentation, and procedures across all locationsOversee fleet maintenance, inspections, and repairsArrange maintenance for forklifts and warehouse equipmentPromote safe work practices and regulatory complianceCulture & Professional ConductFoster a positive, accountable, and professional work environmentCommunicate effectively and model strong leadership behaviorsFollow company policies and procedures and consistently strive to exceed expectationQUALIFICATIONSThe employee must have demonstrated experience and/or education as outlined below in order to satisfactorily perform the essential job duties and responsibilities. Qualifications may include, but are not limited to:Education & Experience2–4 years of distribution warehouse or operations management experience requiredBachelor’s degree in a related field preferredExperience with Netsuite ERP preferredUS DOT Hazardous Materials Regulations (49 CFR) certification preferredCommunication & Language SkillsExcellent written and verbal communication skillsAbility to effectively present information and respond to questions from vendors, customers, managers, and team membersAbility to read, analyze, and interpret business reports, data, and correspondenceMathematical & Analytical SkillsStrong working knowledge of basic and intermediate math, including whole numbers, fractions, decimals, percentages, and volume calculationsAbility to analyze figures related to inventory, freight, routing, and costs with a high level of accuracyTechnical Skills & Other AbilitiesProficiency in Microsoft Office (Excel, Word, Outlook)Ability to prioritize, organize, and manage multiple projects simultaneouslyWorking knowledge of, or interest in, livestock or production-based agriculture is a plusStrong problem-solving skills with a continuous improvement mindsetPhysical DemandsRegularly required to sit, stand, walk, bend, and use hands for handling objects and data entryRequired to talk and hear clearlyVision requirements include close and distance visionOccasionally required to lift and/or move objects up to 25 pounds, and occasionally up to 50 pounds at waist levelTools & Equipment UsedComputer, phone, copier, and other standard office equipmentForklift, box knife, push cart, hand jack, two-wheel cart, and tape gunWork EnvironmentWarehouse and office environment with exposure to varying hot and cold temperaturesNoise level is typically moderateRequired Protective EquipmentClosed-toe shoes or bootsGloves when handling sharp or abrasive materials