Operations Manager

VETERINARY SERVICE INC

Saint Joseph (MN)

On-site

USD 80,000 - 90,000

Full time

3 days ago

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Job summary

VETERINARY SERVICE INC is seeking an Operations Manager in St. Joseph, MN to oversee shipping, receiving, inventory, fleet, and distribution across the network. The role partners with Purchasing and Sales for safe, accurate, and compliant operations.

Responsibilities include leading fleet and route planning, implementing SOPs, and driving continuous improvements in efficiency and cost control. Requires 2–4 years in distribution/operations and a related Bachelor’s degree.

Qualifications

2–4 years of distribution warehouse or operations management experience required.
Bachelor’s degree in a related field preferred.
Experience with Netsuite ERP preferred.
US DOT Hazardous Materials Regulations (49 CFR) certification preferred.

Responsibilities

Oversee shipping, receiving, inventory, fleet, and distribution operations across the network.
Lead route planning and scheduling to balance efficiency, cost, compliance, and service.
Ensure compliance with 49 CFR Hazardous Materials regulations and maintain hazmat training.
Develop and enforce standardized operating procedures across locations.
Drive continuous improvement initiatives focused on efficiency and cost reduction.

Skills

Leadership

Logistics

Data analysis

Microsoft Office

Communication

Problem solving

Education

Bachelor’s degree

Hazardous Materials Certification (49 CFR)

Tools

Netsuite ERP

Job description

Job Details:

Job Location: St. Joseph Branch - St. Joseph, MN 56374, Salary Range: $80,000.00 - $90,000.00 Salary/year, Under the general direction of the Director of Operations, the Operations Manager is responsible for overseeing shipping, receiving, inventory, fleet, and distribution operations for the primary warehouse while supporting seven satellite locations. The role partners closely with Purchasing and Sales to ensure efficient, accurate, safe, and compliant operations across the network. Essential job functions and duties include, but are not limited, to:

Leadership & Management

Lead, develop, and support shipping, receiving, and delivery fleet personnel
Coaching, training, performance management, and discipline
Maintain an active leadership role on the company management team
Establish and enforce standardized operating procedures across all locations

Operations, Process Improvement & Metrics

Lead continuous improvement initiatives focused on efficiency, service levels, scalability, and cost control
Design, monitor, and report on key operational metrics including shipping performance, fleet utilization, inventory accuracy, and route efficiency
Analyze data to identify trends, risks, and cost-reduction opportunities

Inventory Management & Accuracy

Oversee inventory control practices to maintain high inventory accuracy
Monitor inventory levels as supply and demand change
Partner with Purchasing and Sales to proactively address in-stock, low-stock, and over-stock risks
Support cycle counts, root-cause analysis, and corrective actions
Recommend improvements to warehouse layout, slotting, and organization

Shipping, Fleet & Route Management

Manage incoming freight, outbound shipping, and company-owned delivery fleet operations
Lead route planning and scheduling to balance efficiency, cost, compliance, and customer service
Create load sheets and ensure proper delivery documentation
Ensure compliance with truck weight limits, skid counts, and delivery requirements

Compliance, Safety & Equipment

Ensure compliance with all applicable transportation and hazardous materials regulations
Obtain and maintain 49 CFR Hazardous Materials certification (if not already certified)
Ensure proper hazmat training, documentation, and procedures across all locations
Oversee fleet maintenance, inspections, and repairs
Arrange maintenance for forklifts and warehouse equipment
Promote safe work practices and regulatory compliance

Culture & Professional Conduct

Foster a positive, accountable, and professional work environment
Communicate effectively and model strong leadership behaviors
Follow company policies and procedures and consistently strive to exceed expectation

QUALIFICATIONS

The employee must have demonstrated experience and/or education as outlined below in order to satisfactorily perform the essential job duties and responsibilities. Qualifications may include, but are not limited to:

Education & Experience

2–4 years of distribution warehouse or operations management experience required
Bachelor’s degree in a related field preferred
Experience with Netsuite ERP preferred
US DOT Hazardous Materials Regulations (49 CFR) certification preferred

Communication & Language Skills

Excellent written and verbal communication skills
Ability to effectively present information and respond to questions from vendors, customers, managers, and team members
Ability to read, analyze, and interpret business reports, data, and correspondence

Mathematical & Analytical Skills

Strong working knowledge of basic and intermediate math, including whole numbers, fractions, decimals, percentages, and volume calculations
Ability to analyze figures related to inventory, freight, routing, and costs with a high level of accuracy

Technical Skills & Other Abilities

Proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to prioritize, organize, and manage multiple projects simultaneously
Working knowledge of, or interest in, livestock or production-based agriculture is a plus
Strong problem-solving skills with a continuous improvement mindset

Physical Demands

Regularly required to sit, stand, walk, bend, and use hands for handling objects and data entry
Required to talk and hear clearly
Vision requirements include close and distance vision
Occasionally required to lift and/or move objects up to 25 pounds, and occasionally up to 50 pounds at waist level

Tools & Equipment Used