OPERATIONS MANAGER

House Doctors; Saint Charles, Northern (MO, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

401(k)

401(k) matching

Bonus based on performance

Company vehicle

Competitive salary

Job summary

House Doctors is seeking an Operations Manager to lead a remodel-focused operation in the St. Louis area. You will own the full P&L, drive revenue and margins, price estimates, and manage crews to deliver profitable renovations.

The role requires hands-on residential construction experience, strong budgeting skills, and a track record of leadership with subcontractors. Expect year-round local work in St. Charles and surrounding counties.

Qualifications

• 8+ years of hands-on residential construction or remodeling experience.
• 3+ years running operations with P&L or budget responsibility in remodeling.
• Strong financial skills: costing, budgeting, margin analysis, pricing.
• Proven leader of crews and subcontractors with accountability standards.
• Broad trade knowledge across interior and exterior work.

Responsibilities

• Own revenue, job costs, margins and customer satisfaction; report to owner.
• Hold full P&L accountability and manage annual operating budget.
• Price and approve estimates and change orders to protect margin.
• Negotiate pricing with suppliers; control waste and callbacks.
• Track KPIs and implement profit-improving system changes.
• Hire, train and manage field crews; ensure quality and safety standards.
• Run multiple mid to large projects from contract to walkthrough.

Skills

Hands-on construction experience

Operations with P&L

Budgeting & forecasting

Costing & pricing

Leadership of crews

Communication with homeowners

Job-management software

Spreadsheets

Tools

Job-management software

Spreadsheets

Job description

Benefits

• Paid Holidays
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary

You've swung the hammer. Now run the show.

If you've spent years on job sites - framing walls, setting tile, hanging doors, replacing siding, chasing leaks - and you're the person crews call when something doesn't add up, we want to talk to you. Looking for a result driven professional to grow with us to the next level!

House Doctors is a leading national franchise in the home repair and remodel industry. Our St Peters, MO location has served St. Charles County, West County, and St Louis County, MO homeowners for 18+ years. We're licensed, bonded and insured, hold an A+ BBB rating with five-star Google reviews.

We are growing fast into full remodels. We need an Operations Manager to help grow the remodel team, and run the entire operation with full P&L accountability: someone who knows the trades inside and out, from the kitchen to the roofline, and knows how to make every job profitable.

Pay and perks

• Base salary: $85,000 to 120,000 per year, based on experience;
• Profit-based bonus: tied to KPIs such as gross margin, on-time completion, NPS, and customer reviews;
• Company vehicle
• Paid time off
• Paid holidays
• 401k/401k matching
• Steady, year-round residential work in St. Charles and St. Louis; no out-of-state travel

What you'll do

You'll oversee the entire operation and own its results: revenue, job costs, margins and customer satisfaction. You report directly to the owner and run the business day to day.

Own the numbers

• Hold full P&L accountability for operations: revenue targets, gross margin, labor and material costs, and overhead
• Build and manage the annual operating budget; review job costing and monthly financials with the owner
• Price and approve estimates and change orders to protect margin
• Negotiate supplier and subcontractor pricing; control waste, rework and callbacks
• Track and report KPIs: gross margin per job, on-time completion, budget variance, callback rate, review scores
• Recommend and implement systems, pricing and process improvements that grow profit

Lead the people

• Hire, train, schedule and evaluate field crews; recruit and manage a reliable bench of subcontractors
• Set quality, safety and customer-service standards, and hold the team to them

Run the jobs

• Own every job from signed contract to final walkthrough, keeping 5 to 10+ mid to large projects moving at once
• Prep for jobs, direct crews and contractors. Walk sites regularly: check workmanship, solve problems on the spot, and step in hands-on when needed
• Scope jobs, verify measurements and order the right materials the first time
• Diagnose hidden conditions (rot, water damage, out-of-plumb framing, code issues) and price the fix
• Be the homeowner's trusted point of contact: clear updates, no surprises
• Pull permits, schedule inspections, and run punch lists and warranty callbacks

The expertise we need

Interior

• Kitchen and bathroom remodels: cabinets, vanities, countertops, tile, showers, tubs and surrounds
• Flooring: LVP, hardwood, laminate, tile and carpet transitions
• Drywall, trim and finish carpentry, interior doors, stairs and railings
• Painting and finishes
• Light plumbing and electrical and coordinating licensed trades
• Basement finishing

Exterior

• Siding, soffit, fascia and gutters
• Window and exterior door replacement
• Decks
• Fences
• Porches, railings
• Roofing repairs and flashing, and recognizing when to bring in a roofer
• Exterior painting
• Rot and water-damage repair

Who you are

• 8+ years of hands-on residential construction or remodeling experience: you've done the work yourself, not just managed it
• 3+ years running operations with P&L or budget responsibility in remodeling, home improvement or residential construction
• Solid financial skills: job costing, budgeting, margin analysis, pricing, and reading a P&L statement
• Proven leader of crews and subcontractors who sets standards and holds people accountable
• Broad trade knowledge across interior and exterior work; you can spot a bad install from across the room
• Calm, straight-talking communicator with homeowners, crews and the owner
• Comfortable with job-management software, and spreadsheets
• Valid driver's license, clean driving record, and your own basic tools
• Able to climb ladders, work in crawlspaces and attics, and lift 50 lb

Bonus points: lead carpenter background, OSHA 10/30, EPA Lead-Safe (RRP) certification, or experience with St. Charles and St. Louis County permits.

OPERATIONS MANAGER, PRODUCTION MANAGER, REMODEL CONTRACTOR