Operations Manager

Alvacor Logistics Inc; Revere (MA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Bonuses based on performance

Health, dental, vision

401(k) matching and PTO

Job summary

Alvacor Logistics Inc. is seeking an Operations Manager to lead day‑to‑day operations for an Eastern Massachusetts Amazon Delivery Service Partner.

You will own the execution, people, and financial performance of a $3M–$5M business unit, ensuring safe, efficient, and timely deliveries while building a strong, accountable team. The role suits an experienced ops leader or high‑potential graduate; degree is not required.

Qualifications

• Bachelor’s degree or comparable experience in business, supply chain, or ops.
• Strong analytical, organizational and problem‑solving skills.
• Ability to manage staffing, priorities and real‑time disruptions.

Responsibilities

• Own daily operational and financial performance of the DSP unit, including labor, budgets, profitability and efficiency initiatives.
• Recruit, train, coach, and manage delivery drivers and staff with a focus on safety and accountability.
• Lead dispatch operations, staffing, route assignments, and real‑time execution.
• Monitor KPIs and performance metrics, identify bottlenecks and improve SOPs.
• Resolve real‑time issues and maintain fleet readiness and supply availability.
• Collaborate with Amazon station leadership and internal teams to improve service and profitability.

Skills

Leadership

Operations management

KPIs

Staffing

Budgeting

Process improvement

Safety compliance

Communication

Education

Bachelor's degree in Business/related

Tools

Spreadsheets

Dashboards

Payroll systems

Job description

Join our growing team! We are a veteran owned Amazon Delivery Service Partner delivering smiles throughout Eastern Massachusetts.

Job Description

We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and financial performance of a $3M–$5M business unit—ensuring packages are delivered safely, efficiently, and on time while building a strong, accountable team.

This role is ideal for an experienced operations leader or a high-potential graduate ready to accelerate their leadership career. A degree is not required; we value ownership, financial aptitude, strong communication, operational discipline, and the ability to solve problems quickly in a fast-paced environment.

Role :

As Operations Manager, you will lead daily dispatch, driver staffing, route readiness, fleet availability, and real-time delivery execution across the Eastern Massachusetts service area. You will work closely with Amazon station leadership and internal teams to improve service, safety, profitability, and driver performance.

You will be expected to lead from the front: coach team members, manage operational KPIs, resolve same-day issues, and continuously improve the systems that keep the operation running smoothly.

Key Responsibilities

Own daily operational and financial performance for a $3M–$5M business unit, including labor, supplies, budgets, profitability, and efficiency initiatives.

Recruit, train, coach, and manage delivery drivers and operational staff, creating a culture of safety, accountability, service, and continuous improvement.

Lead daily dispatch operations, including staffing, load-out, route assignments, driver readiness, fleet availability, and same-day execution.

Manage performance against key KPIs and performance metrics including company delivery success metrics

Identify operational bottlenecks and improve SOPs

Resolve and escalate real-time issues

Maintain readiness of fleet vehicles, handheld devices, uniforms, keys, fuel cards, and delivery supplies.

Partner with Amazon station leadership and internal teams

Qualifications

Required Qualifications

Bachelor’s degree in Business, Supply Chain, Transportation, Engineering, or a related field; comparable relevant experience is equally valued.

Strong organizational, analytical, and problem‑solving skills; able to manage staffing, shifting priorities, performance data, and real‑time disruptions.

Comfortable with spreadsheets, scheduling, payroll, dashboards, and operational technology; able to understand labor costs, budgets, and P&L fundamentals.

Valid driver’s license, ability to work in the local service area, and ability to lift up to 50 pounds in a warehouse or delivery‑station environment.

Preferred Qualifications

2–5 years of leadership experience in delivery, logistics, warehouse, fleet, retail, hospitality, military, or another fast‑paced operational setting.

Experience with dispatch, delivery routes, fleet readiness, labor planning, scheduling, payroll review, budgets, or Amazon DSP performance metrics.

Proven ability to improve processes, build accountability, and lead teams through operational change

Demonstrated ability to coach and manage frontline teams, communicate expectations clearly, and address performance concerns professionally.

Additional Information

What We Offer

• Competitive base salary plus performance‑based bonuses
• Health, dental, vision, 401(k) matching, and paid time off
• Direct mentorship from senior leadership and clear career‑growth opportunities
• The opportunity to lead a growing delivery operation and make a measurable impact on people, customer experience, and business performance

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