Operations Manager

Tharaldson Hospitality Management LLC; Rancho Cordova (CA); Sur place; USD 72 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Daily Pay Option

Comprehensive benefits for you and our

Paid Vacation

Résumé du poste

Rancho Cordova Homewood Suites by Hilton is seeking an Operations Manager to oversee hotel operations in Rancho Cordova. The role entails supervising front desk, housekeeping, and maintenance staff, ensuring policy adherence, and supporting the General Manager in wage surveys and staffing decisions.

The ideal candidate will have 1+ year in select service or extended stay hotels, strong inventory and scheduling knowledge, and a valid driver's license.

Qualifications

• Minimum 1+ year experience in Select Service or Extended Stay hotels.
• Brand experience preferred.
• Knowledgeable in inventories, scheduling and ordering.
• Valid driver's license.
• Associates degree or equivalent preferred.

Responsabilités

• Monitor operations and ensure adherence to guidelines.
• Lead monthly department meetings and solicit input from staff.
• Resolve guest complaints and employee issues.
• Assign duties and supervise staff according to policies.
• Assist General Manager with wage surveys and salary guidelines.

Connaissances

1+ year experience

Brand experience

Inventory control

Scheduling

Driver's license

Formation

Associates degree or equivalent

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manager

OPERATIONS Full Time Management Rancho Cordova Homewood Suites, Rancho Cordova, CA, US 2 Attachments

2 days ago Requisition ID: 11234

Salary Range: $72,000.00 To $75,000.00 Annually

Hotel Operations Manager

Rancho Cordova Homewood Suites by Hilton

Salary: $72,000-$75,000 based on experience

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

WHAT WE OFFER:

• Competitive pay
• Daily Pay Option
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid Vacation

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS:

• Monitors and ensures compliance with all guidelines for operations
• Conducts monthly department meetings to review new procedures and solicit input from all employees
• Handles and provides resolution to guest complaints and employee issues
• Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
• Answers inquiries pertaining to hotel policies and services
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
• Ensures property hiring practices comply with all state and federal requirements
• Performs functions of the General Manager in their absence
• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel asdirected by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate
• All other duties as assigned

SUPERVISORY RESPONSIBILITIES:

Directly supervises front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

WHAT WE ARE LOOKING FOR:

• Preferably 1+ year of similar experience in Select Service or Extended Stay properties
• Brand Experience preferred.
• Knowledgeable in Inventories, Scheduling, and Ordering.
• Valid Driver's License.
• Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.