Operations Manager

Smurfit Westrock; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Corporate culture

Training programs

Competitive salary

Global packaging

Health coverage

HSA contributions

401(k) plan

Life insurance

Mental health support

PTO

Tuition reimbursement

Voluntary benefits

Job summary

Smurfit Westrock in Raleigh, NC seeks an Operations Manager to lead manufacturing and distribution, driving Six Sigma-based improvements and optimizing OEE. You will analyze data to identify root causes of efficiency deficits and implement changes across all operations.

The role requires 5–10 years in pharma printing/manufacturing or equivalent and a high school diploma. You will mentor teams, manage budgets, and ensure GMP compliance in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 5–10 years of relevant experience in a pharmaceutical printing or manufacturing environment.
• Detailed knowledge of the finishing process required.
• ISO and GMP experience preferred.
• Understanding of integration with core processes is critical.
• Strong leadership, communication and organizational skills.
• Knowledge of company initiatives and processes impacting operations.
• Demonstrated ability to motivate and lead a team.
• Ability to mentor across shifts.
• Proficient with Microsoft Office.

Responsibilities

• Establishes priorities to operate all departmental activities efficiently.
• Assesses process needs to determine staffing for production goals.
• Works with maintenance on preventive maintenance programs.
• Establishes and maintains operational budgets.
• Evaluates operations and implements improvements to improve efficiency.
• Provides resource feedback to a General Manager.
• Backs up the Plant Manager and some Department Manager roles as needed.
• Promotes teamwork at all levels of the company.
• Complies with safety policies and PPE requirements.
• Willing to work flexible hours as needed.
• Ensures GMP compliance across departments.

Skills

Leadership

Communication

Organizational skills

Mentoring

Data analysis

GMP/ISO knowledge

Process improvement

Team motivation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Operations Manager - Raleigh, NC

The Opportunity:

The Operations Manager provides leadership and guidance with the ability to influence a positive change within manufacturing and distribution departments within the facility. The Operations Manager must be able to manage different levels of experience and provide improvement regardless of tenure. The Operations Manager must be able to analyze data to determine root causes of efficiency deficits and drive change throughout all operations to improve OEE utilizing Six Sigma methodology and Continuous Process Improvement initiatives. This position reports directly to the General Manager.

How You Will Impact Smurfit Westrock:

• Establishes priorities designed to effectively and efficiently operate all departmental activities.
• Evaluates the needs of all processes on an ongoing basis to determine optimal staffing levels required to accomplish production goals and metrics.
• Works with maintenance to establish and maintain an effective preventative maintenance program to adequately support the production goals and process design.
• Establishes and maintains operational budget within established guidelines.
• Evaluates current operations and implements improvements within the operations.
• Provides feedback to the General Manager with regard to resource needs to support the goals of all processes.
• Provides other assistance to the General Manager as requested.
• Works proactively to promote teamwork at all levels of the company.
• Conforms with and abides by all regulations, policies, work procedures, safety rules, security procedures and instructions.
• Perform all duties according to established safety policy, including wearing all PPEs to perform duties.
• Willing to work flexible hours as needed.
• Ensure GMP compliance across all departments.
• Back-up responsibilities:The Plant Manager serves as back-up to the General Manager and some Department Manager roles if needed.

What You Need to Succeed:

• Must have high school diploma or equivalent G.E.D.
• 5–10 years of relevant experience in a pharmaceutical printing or manufacturing environment, and/or equivalent training or an appropriate combination of education and experience.
• Detailed knowledge and understanding of the finishing process is required.
• ISO and GMP experience preferred.
• Knowledge and understanding of integration with other core processes is critical.
• Strong leadership, communication and organizational skills are required to work effectively with all levels of the organization.
• Knowledge and understanding of company initiatives and processes that involve or may impact operations are required.
• Demonstrated ability to effectively motivate and lead a team of individuals.
• Ability to serve as a mentor by participating in the operations related to all shifts.
• Proficient computer knowledge including Microsoft Office.

What We Offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• Competitive salary reflecting skills, competencies, and potential
• A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate
• Competitive total rewards package including medical, dental, and vision coverage options starting on your first day
• Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options
• 401(k) retirement plan with company match and automatic contributions to support your long-term financial goals
• Company-paid life insurance and disability coverage for financial protection
• Mental health support and wellness programs designed to promote overall well-being
• Generous paid time off, including company holidays, vacation, and paid parental leave
• Tuition reimbursement and ongoing learning and development opportunities
• Additional voluntary benefits such as legal services, identity protection, pet insurance, and more

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.