Second Shift Production Supervisor

WestRock Company; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Training and development programs

Job summary

WestRock Company is seeking a Second Shift Production Supervisor in Dallas, TX to oversee the 2:45 PM–1:15 AM shift, assign daily work, and ensure production meets quality targets. The role involves managing staff, planning workloads, and driving continuous improvement within GMP and safety guidelines.

You will require a high school diploma or GED, with a college degree preferred, plus 3 years of supervisory experience (printing experience preferred).

Qualifications

• High school diploma or GED required; college degree preferred.

Responsibilities

• Manage day-to-day operations of the shift and assign work.
• Plan daily production and monitor performance metrics.
• Oversee direct reports and conduct performance reviews.
• Ensure compliance with SOPs, GMPs, and safety policies.
• Address issues, solve problems, and manage conflicts.
• Cross-train employees and promote learning.

Skills

Team leadership

Supervisory experience

Mechanical aptitude

Interpersonal communication

Education

High school diploma

College degree preferred

Job description

Second Shift Production Supervisor - Dallas, TX

Hours: 2:45 PM-1:15AM (Monday-Thursday and shorter shifts on Fridays)

The Opportunity:

Ensure the timely production of quality products that meet or exceed customer expectations. Ensure compliance with all company policies and procedures, all S.O.Ps, work instructions, and GMPs. Proactively manage departmental metrics that impact cost. Foster a team atmosphere, provide vision, and demonstrate support of the company’s core processes. Responsible for day-to-day management of the entire shift, including handing out work assignments, daily planning, managing performance of direct reports, operational decisions, problem-solving, and conflict management.

How You Will Impact Smurfit Westrock:

• Ensures department meets production and quality goals on a daily basis.
• Identifies, documents and shares departmental metrics for Productivity, Safety, Quality, Waste and any other metrics required by the company.
• Plans and schedules staffing to meet workload requirements and productivity standards.
• Manages employee performance by setting goals and consistently holding employees accountable for meeting performance standards.
• Conducts on‑time performance reviews of direct reports.
• Trains or ensures training is conducted in Safety, GMPs, Quality systems rules and procedures.
• Ensures compliance to all company policies and procedures.
• Functions well in a fast‑paced environment and manages competing priorities.
• Makes sound operational decisions.
• Understands the functions and capabilities of various departments and uses those resources effectively.
• Analyzes root causes and solves problems effectively and in a timely manner.
• Uses data to improve productivity.
• Leads, motivates, and inspires individual workers and teams.
• Manages conflict effectively.
• Manages effectively through change and transition.
• Owns issues and problems, seeing them through to resolution.
• Identifies with and supports company leadership and supports company decisions.
• Ensures that employees are cross‑trained and given opportunities to continually learn new things.
• Holds employees accountable for personal metrics.
• Provides needed resources and support (technical, training, motivational).
• Builds collaborative relationships within the organization.
• Identifies and resolves potential safety problems; responds to safety audits.
• Writes S.O.Ps as needed; submits revision requests and creates temporary work instructions.
• Ensures all documentation/time sheets are legible and accurate.
• Addresses both internal and external corrective actions.
• Maintains a clean work environment (5 Basics).
• Leads effective dept meetings.
• Performs other job duties as assigned.

What You Need to Succeed:

• High school diploma or G.E.D.
• College degree preferred.
• Minimum 3 years’ supervisory experience if external candidate; printing experience preferred.
• Must have demonstrated ability to do the jobs he/she is supervising or to quickly gain a working knowledge of those jobs.
• Good Mechanical Aptitude.
• Effective interpersonal communication skills.
• Must have ability to foster team work and motivate individual performers.
• Knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.
• Ability to relate effectively with others at all levels of the organization.
• Process‑oriented.
• Reliable and dependable.
• Ability to perform all essential functions of this job with or without reasonable accommodation.

Safe Work Requirements:

• PPE: Safety Glasses, Ear Plugs or Earmuffs, Safety Shoes, Gloves when required, Hard Hats, and any other PPE required based on the job or task.
• Compliance with Smurfit Westrock employment policies, handbook, and workplace safety policies, rules, and procedures.
• Submission of Safety Concerns and Safety Work Order / Incident Reporting and Learning / Basic understanding of the Safety Excellence System
• Follow the site management (General Manager, Plant Manager, Department Manager, Shift Supervisor) assignments for completing tasks and managing programs as part of the Safety Excellence System.
• Must follow the Training Matrix assigned in the Learning and Development System. Training could be assigned annually, Quarterly, or at the time of a new process/procedure.
• Must have a clear understanding of the STOP Work Process - Employees have the right to STOP the work at any time to gain a better understanding of the process or to ensure safety standards are met.

What We Offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• Competitive salary reflecting skills, competencies, and potential
• A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate
• Competitive total rewards package including medical, dental, and vision coverage options starting on your first day
• Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options
• 401(k) retirement plan with company match and automatic contributions to support your long-term financial goals
• Company-paid life insurance and disability coverage for financial protection
• Mental health support and wellness programs designed to promote overall well-being
• Generous paid time off, including company holidays, vacation, and paid parental leave
• Tuition reimbursement and ongoing learning and development opportunities
• Additional voluntary benefits such as legal services, identity protection, pet insurance, and more

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