Operations Manager

Spectrum Painting & Paper Hanging LLC; Pompton Lakes (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Spectrum Painting & Paper Hanging LLC in New Jersey is seeking an Operations Manager to serve as the heartbeat of production, translating sales handoffs into high‑quality field execution. You will bridge Sales and Production, coordinate with field staff, communicate with customers, and ensure every project is production-ready.

You’ll lead the office team, schedule jobs, assign crews, and manage timelines with Smartsheets and Google Sheets.

Qualifications

• Minimum 2–5 years leading operations or office teams.
• Experience coordinating sales handoffs and field execution.
• Strong communication, planning, and problem-solving skills.
• Proficiency with project management tools.

Responsibilities

• Scheduling
• Labor planning
• Profitability
• Quality control systems
• Safety program oversight
• Hiring and developing field staff
• Managing Field Supervisors and Crew Leaders

Skills

Leadership

Operations mgmt

Communication

Project coordination

Team leadership

Tools

Smartsheets

Google Sheets

Job description

Are you a driven, detail-oriented leader with a passion for communication, coordination, and customer service? Spectrum Painting is looking for an Operations Manager to be the heartbeat of our production operations — turning project handoffs from sales into seamless, high-quality execution in the field.

What You’ll Do:

As the Operations Manager, you will:

• Bridge Sales and Production: Take over once a job is sold and prepare it for flawless execution. Coordinate with field staff, communicate with customers, and ensure every project is production-ready.
• Lead the Office Team: Supervise and coach administrative team members to deliver high performance, strong communication, and accountability.
• Own Scheduling & Communication: Schedule jobs, assign crews, and proactively communicate with customers and field supervisors to minimize surprises and maximize satisfaction.
• Champion Customer Experience: Be the primary point of contact for pre-production and in-progress jobs — resolving concerns quickly and personally.
• Drive Workflow & Efficiency: Create job folders, track timelines, order materials, collect signed documents, and keep tools like Smartsheets and the job board up to date.
• Ensure Timely Payroll: Review clock-ins/outs, reconcile hours, and ensure accuracy in payroll submissions.

What You Bring:

• Strong planning, prioritization, and delegation skills
• Assertive communication and a proactive approach to problem-solving
• High emotional intelligence, professionalism, and personal accountability
• Ability to manage multiple tasks and timelines with urgency and poise
• Experience working with project management or scheduling tools (Smartsheets, Google Sheets, etc.)
• A team-focused mindset with leadership experience in an office or operations environment
• Solution-seeker with a sense of ownership
• Organized, energetic, and focused
• Adaptable to change and comfortable in a fast-paced environment
• Committed to coaching others and creating a strong team culture

Responsibilities:

• Scheduling
• Labor planning
• Profitability
• Quality control systems
• Safety program oversight
• Hiring and developing field staff
• Managing Field Supervisors and Crew Leaders

Key Results for Success:

• Projects are launched on time with proper documentation and customer communication
• Office team is aligned, motivated, and held accountable
• Customers feel heard, informed, and delighted
• Production schedules are clear and updated in real time
• Field staff receive timely job information and support
• If you're ready to help elevate a growing company and lead with excellence — apply now and help Spectrum Painting deliver quality, integrity, and a first-class experience to every customer.