Operations Manager

CVS Health; Pittsburgh (Allegheny County); On-site; Full time

Job summary

A leading health solutions company is seeking an Operations Manager to drive store performance and enhance customer loyalty. This role involves managing store operations, supporting the Store Manager, and leading a productive team focused on excellent customer service.

Qualifications

• Strong communication and leadership skills required.
• Ability to work flexible full-time hours.

Responsibilities

• Support Store Manager in leadership and strategic operation.
• Manage sales, inventory, staffing, and training.
• Lead customer service efforts.

Skills

Deductive reasoning

Analytical skills

Communication

Leadership

Supervision

Influencing skills

Education

High School Diploma

Job description

Join to apply for the Operations Manager role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do it all with heart, each and every day.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative, and leading by example.

Responsibilities

• Support the Store Manager in the overall leadership and strategic operation of the store, including management, supervision, and policy implementation.
• Manage sales, inventory, staffing, training, development, and financial aspects of the store.
• Lead customer service efforts to promote CVS's customer service culture.

Qualifications

• Deductive reasoning, advanced analytical, and computer skills.
• Strong communication, leadership, supervision, and influencing skills.
• Ability to work flexible full-time hours, including early mornings, overnights, weekends, and respond to urgent issues.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High School Diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Employment type: Full-time
• Pay range: $17.00 - $29.00/hour, depending on experience and other factors.

For more information, visit CVS Health Benefits.