Operations Manager

Zephyrus Engineering Limited; Phoenix (AZ); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

Travel Allowances

Health, Dental, and Vision Insurance

401(k) Plan with Company Matching

Paid Time Off

Flexible Work Schedule

Job summary

A leading engineering firm in Phoenix is looking for a Remote Operations Manager to oversee project operations and enhance client relationships. The ideal candidate will have 5+ years of operations management experience and a proven ability to lead both remote and on-site teams. Frequent travel to client locations is required. The role offers a competitive salary along with travel allowances and comprehensive health benefits.

Qualifications

• 5+ years of operations management experience, preferably in engineering.
• Willingness to travel extensively (up to 75% of the time).
• Proven leadership experience managing remote and on-site teams.

Responsibilities

• Oversee project operations at client sites, ensuring milestones are met.
• Develop and implement operational policies and procedures.
• Lead team coordination and support for project managers.

Skills

Leadership

Analytical Skills

Problem-Solving

Communication

Process Improvement

Education

Bachelor's degree in Business or related field

Tools

Project Management Tools (e.g., Asana, Trello)

Microsoft Office Suite

Job description

Overview

The Remote Operations Manager will lead our project operations, with a primary focus on managing on-site activities, enhancing process efficiencies, and maintaining strong client relationships. This role requires frequent travel to client locations, where you'll supervise on-ground operations, ensure project alignment, and provide real-time solutions to operational challenges. Working remotely when not on-site, this position combines strategic oversight with hands-on operational management.

Responsibilities

• Client Site Operations Management: Travel frequently to client sites to oversee project operations, coordinate with on-site teams, and ensure project milestones are met. Conduct regular site visits to monitor progress, troubleshoot issues, and maintain client satisfaction.
• Operational Strategy and Execution: Develop, implement, and optimize operational policies and procedures that support Zephyrus Engineering's goals. Coordinate remote and on-site teams for smooth project execution.
• Team Coordination and Leadership: Lead and support project managers and on-site teams, providing direction and resolving any operational challenges. Maintain open communication channels with remote and on-site staff to align on project objectives.
• Resource Allocation and Budget Management: Manage project resources, allocate budgets, and control costs to ensure project financials align with operational goals. Adjust resource distribution based on site needs and project timelines.
• Process Improvement: Identify and implement process improvements to increase productivity, reduce costs, and optimize workflows both on-site and remotely. Use Lean or Six Sigma methodologies to drive efficiency.
• Quality Assurance and Compliance: Ensure that all project activities comply with company standards, safety regulations, and client requirements. Work with quality control teams to monitor and improve on-site quality standards.
• Risk Management and Safety Oversight: Proactively identify operational risks and implement mitigation strategies to ensure safety and regulatory compliance at all times.
• Reporting and Performance Tracking: Monitor and report key operational metrics, providing insights to senior leadership. Use data to track project performance, identify areas for improvement, and drive operational success.

Requirements

• Education: Bachelors degree in Business, Operations Management, Engineering, or a related field. A masters degree or certifications such as PMP, Lean, or Six Sigma are a plus.
• Experience: 5+ years of operations management experience, preferably within engineering or construction environments, with a background in managing remote and on-site operations.
• Ability to Travel Frequently: Willingness and ability to travel extensively to client sites (up to 75% of the time).
• Leadership and Team Management: Proven leadership abilities with experience managing both on-site and remote teams. Skilled in mentoring, motivating, and maintaining team morale.
• Analytical and Problem-Solving Skills: Strong analytical skills with the ability to assess complex situations, provide solutions, and make decisions under pressure.
• Able to communicate effectively with remote and on-site teams, senior leadership, and clients. Clear, concise, and professional in both verbal and written interactions.
• Technical Proficiency: Comfortable with project management tools (e.g., Asana, Trello), ERP systems, and Microsoft Office Suite. Familiarity with virtual communication tools (e.g., Zoom, Microsoft Teams).

Preferred Qualifications

• PMP or Six Sigma Certification
• Experience in Engineering or Construction Operations
• Knowledge of industry-specific workflows, compliance standards, and operational challenges.
• Remote Team Management Experience
• Competitive Salary and Travel Allowances
• Health, Dental, and Vision Insurance
• 401(k) Plan with Company Matching
• Paid Time Off and Flexible Work Schedule
• Professional Development and Training Opportunities

Note

To cover travel-related expenses, including accommodation, meals, and transportation.

Conclusion

This Operations Manager role offers the opportunity to work remotely while playing a critical role in managing and improving on-site operations at Zephyrus Engineering, ensuring project success and client satisfaction across the board.