Operations Manager

Confidential; Philadelphia (Philadelphia County); On-site; USD 70,000 - 80,000; Full time

Job summary

A well-established healthcare organization seeks an experienced Operations Manager to oversee day-to-day operations in Philadelphia. The role involves supervising staff, ensuring operational excellence, and maintaining high standards in quality and service delivery. Candidates should have strong leadership skills and experience in healthcare operations.

Benefits

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

Disability insurance

Qualifications

• Minimum 3 years in operations and management in a healthcare setting.
• 5 years in healthcare operations preferred.

Responsibilities

• Implement and maintain office operational procedures.
• Supervise daily operations and ensure appropriate staffing.
• Mentor, coach, and develop team members.

Skills

Leadership

Communication

Education

High School Diploma

Associate or Bachelor's degree

Job description

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Position Overview:

A well-established, fast-paced healthcare organization is seeking an experienced Operations Manager to oversee day-to-day operations at their office location in Philadelphia, PA. This individual will be responsible for supervising staff, ensuring operational excellence, and maintaining high standards in quality, safety, and service delivery. This is a search for a leadership role critical to supporting the company’s mission of delivering exceptional care in an efficient, compliant, and patient-centered environment.

Key Responsibilities:

• Implement and maintain office operational procedures and report performance with improvement recommendations to senior leadership.
• Evaluate and enhance processes to improve quality, safety, and operational efficiency.
• Supervise daily operations, delegate responsibilities, and ensure appropriate staffing and workflow.
• Maintain office and equipment upkeep, including cleanliness and regular maintenance.
• Monitor and ensure staff performance, attendance, certification compliance, and training.
• Mentor, coach, and develop team members; conduct annual performance evaluations.
• Schedule and facilitate regular staff meetings and mandated training sessions.
• Communicate effectively and foster a positive work environment.
• Analyze and review reports and checklists for accuracy and completeness.
• Travel between locations and provide direct coverage or support as needed.
• Address workplace issues through written documentation and collaboration with HR.

Qualifications:

Education:

• Required: High School Diploma with continuing education
• Preferred: Associate or Bachelor's degree with formal management training

Experience:

• Required: Minimum 3 years in operations and management in a healthcare setting
• Preferred: 5 years in healthcare operations, preferably in occupational health

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Management

• Industries

  Medical Practices and Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

Disability insurance

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